West-Cappel Hotels

"Excellent hotel perfectly located. The staff was very pleasant and helpful. The room was quite spacious and the bed comfortable. No disturbances from outside noises. I was a bit taken aback by the bathroom layout but that didn’t takes away from the comfort of the room. I was able to park around the corner from the hotel and assumed it was free public parking but can’t say for sure. I didn’t get a ticket"

"My family and I have stayed here 3 times and will always come back here in the future. Fantastic place to stay, great facilities for kids, great communication, great location."

"Good suite overall, all white goods and cutleries inside , bathroom was stinky , we were by default given the room in other corner at different building at 6th floor, not sure how they decide, breakfast was ok for the price . "

"Parking was good, but on occassions when hotel us full it can be difficult Staff excellent, happy smiling and very helpful. Hitel has been renovated, rooms hzve mire facilities now. For the price its great."

"Listing for this booking hides that towels and parking are not available without additional costs, and that beds need to be made by guests and rubbish taken out by guests. Bringing towels with us from abroad and taking them back as wet towels wasn’t something I was expecting when I made the booking. All of this is mentioned on the follow up communication "

"I was really disappointed by this property, it was the our last hotel of a road trip across France, Holland & Belgium & the most expensive hotel on our trip & by far the biggest disappointment Called to check parking was available prior to booking, told yes but to email to reserve a space, emailed 3 x no reply, called and confirmed they had my email but parking wasn't confirmed until they had our email - never got a reply but thankfully there was space when we arrived - it wasn't clear where you should park until we were leaving the carpark so had to move the car further around to Mercer's spots then on leaving at 5am we couldn't get out of the car park and when I called the hotel I was told I'm sorry I'm tired I can not help - I wish I was joking but sadly that was honestly the guy on duty's response Add to that the resturant being closed without notification & all resturants within walking distance with the exception of McDonakds also being closed, really uncomfortable pillows it was an incredibly disappointing last night to our trip which is a shame as it looks like a nice hotel, clean comfy bed, beautiful room & bathroom But I think senior management from corporate need to take a look at this particular hotel as the staff are seriously letting it down "

"Fantastic hotel. Really well kept and great for the price."

"Ontbijt was wat karig, hoewel de croissants heeeeerlijk! de kamer was schoon en smaakvol, het bed top! De kamer was wat te warm. ondanks dat ik de de heating op off had gezet en het maart ( rond 5 graden snachts buiten) Het personeel was vriendelijk! het zwambad heerlijk alleen de douches waren er koud en de pashokjes konden niet op slot en de lockers ook niet. Wel mooie lokatie en goed onderhouden!"

"Very good"