Search Cottages in West Brookfield

"We always stay in this hotel when we’re in the area. Staff is always friendly and professional. Hotel is clean and room is comfortable. My only complaint is the mattress; it’s time for them to be replaced. The hotel is showing signs of aging and needs some TLC but over all a very nice hotel. They have pool tables. Will continue to be our go to place!! "

"Breakfast was good. The Staff were good but the reception closed at 9pm so we could n't access the ice machine etc."

"I booked a two bed room. When I arrived, I was told that it was not a guaranteed the room I booked would be available with two beds. I understand if I could not get a window view or a specific side of the building but to say this about a request for 2 beds is the most ridiculous thing I’ve ever heard. Tell me you don’t have two beds and I would have booked some where else. I never complain but it was the worst night of my night. The best theh could do was provide a cot. I booked two people and for a bed and a cot was not with it. Anyway, they said she can try to get me a two bed room tomorrow, however, once again said it was not a guarantee. The horrible night was enough for me. I booked another location for the additional night. I’ve never experienced this before. Never again. "

"Great stay!"

"Room was clean, but the bathroom is showing signs of decay. Staff is very attentive. It is right by a highway, so it can get noisy. Breakfast was the worst I have ever had in a hotel. Rubbery bland eggs, stale hash browns, the pastries seemed as if they had been old, refrigerated and were very bland. Even the juices were bad."

"Parking and breakfast was terrible. Eggs were very undercooked. No home fries. "

"The hotel was very clean, and the decor was up to date. Staff was lovely - very helpful with questions. Parking was easy. Breakfast was great - there was an assortment of foods. I would definitely come back!"

"Smelled like propane and was extremely noisy on the second floor due to a convention being held right next to actual rooms"

"."