Waldeck Hotels

"Dificuldade acesso a recepção , estacionamento e acomodação , não sexta claro que quartos podem estar a vários lances abaixo e acima dos níveis , nossas acomodações não só não tinham acesso elevador , mas descemos a 2 níveis , depois subimos 3 lances escadas , e entrada lateral sem sinalizar . O local é lindo , encantador , café da manhã ótimo .o quarto deixa muito a desejar , lateral da parede limita entrada na cama pelos 2 lados , sem controle térmico . Acho que foi o último quarto do último andar ….. tinha um casamento , acho que não fomos prioridade , mas tem que constar na escolha "

"breakfast provided very nice selections, delicious and coffee was excellent, service was very attentive everything was great, except the espresso machine was closed (?), when we came for a after dinner Espresso, we could not get it room was wonderful , clean, nice size of the bathroom we will return"

"The staff were great and location was fantastic, I was also impressed that there was a heated indoor pool, but there were 2 things of the room that needs improvement - 1) the room was too cold even with heaters turned to the max, 2) because of the design of the shower, shower water leaked to the rest of the toilet."

"Tolles moderneres Hotel mit sehr sauberen Zimmern und bequemen Betten. Das Personal war sehr freundlich und aufmerksam. Wir fühlten uns tatsächlich willkommen. Außerdem sehr kinderfreundlich. Es liegt fussläufig zur Altstadt. Wir haben das Hotel zufällig entdeckt und waren sehr begeistert. Sollte es uns erneut in die Gegend verschlagen, würden wir es erneut buchen "

"Amazing hotel. The rooftop pool was a real treat. Room was fantastic and everything we needed catered for. The town is a great place to stay."

"Didn’t like the check-in process with no staff and available and having to use WhatsApp to communicate. Upon check-in our air conditioning unit was not working during a heat wave. We were told to wait it out. We waited eight hours and it never kicked in. We were offered another room, but it would only be available for a portion of our stay. After several hours we decided to call Expedia to book another hotel. Expedia called the owner of Toploft. The room he previously offered was now available for the duration of our entire trip plus it had functioning AC. At 11 PM we had to pack up our belongings and move across the street to another unit. Extremely inconvenient. If you’re a tourist, this isn’t the property for you because the area is a far distance from main tourist locations. "