Search Cottages in Wakefield

"Help and support provided by hotel staff members, great at problem solving"

"At check in last Friday I explained that I had managed to park in the last disabled bay as 2 other vehicles parked there without blue badges. The receptionist just smiled and directed me to the machine to pay for parking. I was surprised at this but paid £54 on my credit card. A little while later I returned to reception to ask for a map of Harrogate and mentioned to the receptionist ( a different girl) that I had to pay to park despite having a blue badge whereupon she told me that I didn’t have to pay ! Furthermore she couldn’t do anything about it as it’s a private company and suggested that I send them an email. I immediately did this but have heard nothing since . Completely unsatisfactory. Incidentally if you’re paying to stay at the hotel I really don’t think that you should be paying at all. "

"A good hotel, better organisation around check in time would improve ratings, the bed was reasonably comfortable, however the pillows are as comfortable as a park bench , i didnt sleep very well at all, there were two pilliws each, but they were all rather firm. Breakfast was good, plenty choice from cereal , toast, fruit , full english cooked breakfast as well as pancakes etc from the table menu, but there was a 25min wait for those at our time of eating which was @ 9am. Fresh coffee was very nice. "

"Building works outside but that can't be helped. Nice clean hotel. Would stay again "

"Brilliant location for discovering Leeds"

"Lovely room, very clean however no mention of no window when booked, but didn't spoil the stay."

"Pleasant enough hotel, no lift to second or third floor. Breakfast was ok, eggs on every dish not cooked very well.."

"Breakfast was good, plenty of choice. I’d avoid the Sky Lounge especially on a weekend. Far too loud, and was laughed at by security assuming I could just pop up for a drink as a resident - they were full, but they had seats at the bar. I had to push to get them. Cocktails were terrible and over priced. Tried the bar downstairs, was better as you could hear but again the drinks were poor. Room was lovely, bathrooms need a bit of attention - you can see where they’ve done work (moving things like towel rails) and they’ve not re-plastered or tiled properly. Might have just been my room but for £235 a night I’d expect something better. No vegan option as an alternative for the cookie on arrival either. Not very inclusive."

"Room phone didn’t work had to find a number and call from my mobile and aircon didn’t work. Muck spreading so couldn’t open window as smelt so bad "