Hotels near Waag

"good "

"Location "

"We were given a room that had nothing to do with the pictures in the app, really really small and dark, we rarely stayed in such bad rooms. Too bad as the receptionist was a very knowledgeable and nice man and even offered us welcome drinks...but in the end is about the room and this one was really bad (I think it was room 10 maybe), outside the room also like an overgrown garden. It was quite odd with the payment, didn't worked and took a while. Sorry to leave this review, I rarely do...but that room has nothing to do with a 4 star hotel."

"Staff were excellent, room was lovely and dinner was fantastic "

"The room was spacious, very comfortable and clean. "

"The room was great! Really warm, awesome bed and bathroom. The reason for the lower scores was breakfast; breakfast is brought in on a tray from an external supplier. The first day was ok, although it’s obvious the tray had sat for a while. When we went to breakfast we found the room was locked and the delivery guy standing outside in the cold (1c) with our breakfast on the tray. At 09:16 (we had asked for breakfast at 09:00 at check-in) a lady turned up to open the door. The breakfast and room were freezing cold but we were hungry and most places in town don’t open until 10am so ate up! There was no apology or explanation offered. So overall, great hotel but I’d recommend you skip breakfast."

"Helpful desk staff"

"Kind staff was super helpful!!"

"The hotel is a perfect little gem for those looking for an authentic Leiden experience. The owner is wonderful, and take great care of the property. Rooms are spacious, with antique and modern charm combined. We normally stay at 5-star hotels with lots of amenities and services - this is not that! More of a 5-star B&B, which was perfect for what we wanted in Leiden. Be warned that the upper floor rooms require climbing very steep and narrow stairs, which would not be good for people with any physical issues. "