Family friendly Hotels in Ville, Grand Est

"On the first day we left at 5AM. Got to the hotel just after 9 and found out the hard way that pretty much all restaurants in the area were closed. The hotel receptionist checked for restaurants that would still be open and found us two. Both were closed when we got there. They then found us another that was slightly further away and we managed to squeeze in. Little bit of a language barrier and they had steaks that were under-done for my parents' likings. It was food though. You'd think the hotel receptionist would know that the local restaurants all close at about the same time. They also lost the delivery of my dialysis fluids. Two people were running around Tuesday evening trying to find it. The person that received the delivery (the Thursday prior) was off on holiday and couldn't be reached by phone. Long story short, a different receptionist found it on Wednesday after coming across it by accident at the bar. The Thu receptionist mistook it for a wine delivery and sent it to the bar. The bar staff realised it wasn't wine, set it aside and didn't tell anyone. So that could've been a very different holiday. The rest of the stay was fine, however. Just a bad first impression."

"Great complex of studios and rooms in the best quater of Colmar- calm, beautiful, accessible and just minutes from all the sights and the old city. Excellent organization of the access, including to the underground parking. Comfortable rooms, though a bit tight, but they have everything you might need for a short vacation."

"Spacious room, friendly front desk staff"

"Even though we had one of the nicer rooms, family room I think, we were quite disappointed. April 12, it was hot and no air conditioning, if we opened the windows onion and fried food smells. The neighborhood was loud and dense, no fun. House keeping was very noisy and the floors still felt dirty. The rooms had little sound protection. It felt like a fire trap.breakfast was barely ok, and the lady who checked us in had an attitude when I needed the safe opened. She said she’d be up in 5 minutes, I went to remind her I. 20 and she was scrolling on her phone but made sure I knew she was so busy and felt put out.. so I would not book this place again, I would not dine in the neighborhood again. Alternatives that I would consider would be the MGallery that’s in the park, not much more money."

"Amazing stay"

"Small kitchen but no basics are provided, not even salt."

"Very central hotel with a great breakfast"

"Wonderful experience. Beautiful property. Relaxing pool and sauna. Elisabeth took great care of us and welcomed us with champagne. Lovely people and great food! Could not have asked for more. Highly recommend this beautiful place."

"The recetionist was very helpful, suggesting places to eat, we also requested extra pillows in our room which were there on our return later in the evening"