Vilcabamba Hotels

"Great location, fantastic room"

"Elmer made our stay an exceptional one. From our arrival and help with our luggage to pointers on local restaurants, tour guides and transportation he smooth the way so that we could just enjoy this lovely property."

"Great location near the train station and city center."

"Truly a lovely hotel! Easy access to the train station and they send someone to pick you up when you first arrive. The staff and service were all amazing and made sure our stay was very comfortable. We had a river view room which was spectacular. The rooms were great and I particularly loved the bathroom! We loved opening the windowing and hearing the roar of the river. Very close to where you have to line up for the bus to Machu Picchu and plenty of restaurants nearby, including the one in the hotel. "

"This Belmond is ideally located at the entrance which was great for our stay. The staff are friendly, professional and very helpful. The property is excellent and the dining choices are very very good. "

"Excellent "

"On the morning of October 1st we were caught in a heavy downpour at Machu Picchu and ended up completely soaked. Even though we had already checked out, we went back to the Inkaterra front desk in the afternoon to ask for help. The two ladies and one gentleman who received us were absolutely wonderful — warm, attentive, and very efficient. They quickly arranged access to the spa so we could take a hot shower, and the front desk kindly helped dry our coats and shoes. Thanks to their thoughtful assistance, we didn’t catch a cold after being drenched, and our trip continued smoothly. We are deeply grateful for their kindness and efficiency, and would like to extend our sincerest thanks to all three of them. Truly outstanding service that made a real difference in our journey!"

"We had a lovely room with comfy beds and a great shower after our Inca Trail hike. The included dinner was good and the spa services were excellent. The staff was also very helpful holding our bags and delivering them to our room.. We also enjoyed walking around the area around the hotel and the market and it was only a block to walk to the train station."

"Excellent experience"