Viera North Hotels near Rockledge

"2 issues, the windows have wooden shudders and let light from the outside walkway shine in all night. The bathroom had no exhaust fan so when you shower it’s miserable in the bathroom. "

"There was an event that was happening the evening of the day that I arrived. The lobby and all areas around attempting to enter the building, getting to the front desk to check in, getting to the restaurant, getting to the elevator, etc. were all blocked by people standing around drinking & talking. They should've used a room on the property for their group. And, allow guests to enter lobby, access restaurant & elevators. Blocking access is a safety & fire hazard. And give impression that group function is more important than all other guests & their experience. The fire alarm went off about 6 am, to vacate the property by use of stairs. To find out the kitchen staff burned some bacon. Seems a very large reaction to "just burning some bacon". Someone from the kitchen was telling everyone as we exited stairwell to outside. There was no attempt to provide any customer service, apology for inconvenience, etc. After everyone was returning to inside lobby, the Starbucks staff was not present. And when they did return, they were very slow to wait on customers. The hotel itself seems to need attention, some tlc. And the pool is oddly located by going out the front door & passing thru the parking lot. Alot of missing & broken tiles. The shuttle service was a pleasant surprise. 2 front desk clerks were friendly & provided very good recommendations. "

"No view from our ground floor room. Breakfast good."

"Very nice location. Room could use some updates, mold in the bathroom. Overall a decent experience"

"The Ocean Grill staff was"

"Yes"

"This was a perfect place to stay for proximity to the beach and just the right beach supplies to borrow. Our family loved the pool, lazy river, and the snacks and drinks from the restaurant. Front desk staff were welcoming and gave great information for our stay. We were lucky enough to see a rocket launch from our balcony. "

"This hotel was excellent. The room was clean and the staff was awesome. I will definitely stay at this hotel again."

"Had no hot water. Very bad customer service "