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elaya hotel vienna city center

4.0 star property
Hotel with a 24-hour front desk, steps from Stephansplatz

Choose dates to view prices

Photo gallery for elaya hotel vienna city center

Exterior
Reception
Daily buffet breakfast (EUR 20 per person)
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Air conditioning
The current price is P9,522
P10,739 total
includes taxes & fees
Aug 14 - Aug 15

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Air conditioning
Heating
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Espresso maker
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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  • Pet friendly
  • Free WiFi
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9.8 out of 10, Exceptional, 881 reviews
The price is P28,892
P32,583 total
includes taxes & fees
Aug 2 - Aug 3
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About the neighborhood

Map
Wildpretmarkt 5, Vienna, 1010

What's nearby

  • St. Stephen's Cathedral - 2 min walk - 0.2 km
  • Stephansplatz - 2 min walk - 0.2 km
  • Hofburg Imperial Palace - 5 min walk - 0.5 km
  • Vienna State Opera - 11 min walk - 1.0 km
  • Vienna Christmas Market - 13 min walk - 1.1 km

Getting around

  • Stephansplatz U-Bahn - 5 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 26 min drive

Restaurants

  • ‪Cafe-Restaurant Korb - ‬1 min walk
  • ‪Gelateria Hoher Markt - ‬1 min walk
  • ‪Caffè a Casa - ‬2 min walk
  • ‪Eissalon Tuchlauben - ‬2 min walk
  • ‪Roberto American Bar - ‬1 min walk

About this property

elaya hotel vienna city center

Upscale hotel near St. Stephen's Cathedral
Close to Vienna State Opera and Vienna Christmas Market, elaya hotel vienna city center provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • A 24-hour front desk, a front-desk safe, and tour/ticket assistance
  • Luggage storage, smoke-free premises, and concierge services
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at elaya hotel vienna city center include comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Travel cribs, heating, and daily housekeeping

Languages

Arabic, Croatian, English, French, German, Hungarian, Italian, Russian, Serbian, Spanish, Ukrainian

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  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 35 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 20 per person

Family friendly

  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive lockbox information

Access methods

Staffed front desk, lockbox

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Nearby parking fee: EUR 35 per day (1312 ft away)
  • Pet deposit: EUR 0 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Amadeus Hotel Wien
Amadeus Wien
Amadeus Hotel Vienna
Amadeus Vienna
Arthotel ANA Amadeus
Elaya Vienna City Center
elaya hotel vienna city center Hotel
elaya hotel vienna city center Vienna
elaya hotel vienna city center Hotel Vienna

Frequently asked questions

Is elaya hotel vienna city center pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a deposit of EUR 0 per stay. Service animals are exempt from fees.

How much does it cost to stay at elaya hotel vienna city center?

As of Jul 22, 2025, prices found for a 1-night stay for 2 adults at elaya hotel vienna city center on Aug 14, 2025 start from P 9,522.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at elaya hotel vienna city center?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at elaya hotel vienna city center?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does elaya hotel vienna city center provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is elaya hotel vienna city center located?

Located in Innere Stadt, this hotel is within a 5-minute walk of Stephansplatz and St. Stephen's Cathedral. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Stephansplatz U-Bahn is 5 minutes by foot and Salztorbrücke Tram Stop is 6 minutes.

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elaya hotel vienna city center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 464 out of 751 reviews
Rating 8 - Good. 223 out of 751 reviews
Rating 6 - Okay. 36 out of 751 reviews
Rating 4 - Poor. 17 out of 751 reviews
Rating 2 - Terrible. 11 out of 751 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Perfect location, quiet and clean!
Stayed 2 nights in Jul 2025

10/10

Friendly staff / great location
Stayed 1 night in Jun 2025

10/10

Very nice hotel, location is perfect
Stayed 2 nights in Apr 2025

10/10

We stayed at the hotel for five days in June 2025. I have to say the location was fantastic and the friendliness of the hotel staff was second to none! I highly recommend this hotel if you are looking for a city centre hotel!
Stayed 4 nights in Jun 2025

10/10

Great location and very quiet at night for sleeping. Very handy to transportation. Close to many attractions, dining and shopping. Very friendly and helpful staff.
Stayed 10 nights in Jun 2025

10/10

Great location and staff!
Stayed 3 nights in Apr 2025

8/10

It's a small hotel. Staff is very friendly and helpful. Convenient location. Very close to subway stations and walking distance from lots of attractions, restaurants, and shopping.
Stayed 2 nights in Jun 2025

10/10

Excellent location with friendly staff.
Stayed 3 nights in Mar 2025

8/10

Convenu, shopping areas, many dining options
Stayed 7 nights in Apr 2025

10/10

Great location
Stayed 1 night in Apr 2025

10/10

Staff was so friendly and helpful
Stayed 2 nights in May 2025

10/10

A very quiet hotel in the heart of Vienna, Austria, within 5 minute walk of St Steven’s Cathedral. Plenty of restaurant & shopping options also nearby. The hotel staff is very friendly, and exceptionally helpful. The included breakfast was more than adequate. A great value for the price. We would not hesitate to visit this hotel again.
Stayed 3 nights in Jun 2025

10/10

Location and good service
Stayed 4 nights in Apr 2025

10/10

This hotel , and its staff are incredible. The staff was warm and so helpful. They went above and beyond. The facilities are beautiful and well kept. The location is supreme. I would stay with them again and again.
Stayed 2 nights in May 2025

8/10

Very clean, friendly staff and excellent location.
Stayed 7 nights in Nov 2024

6/10

5 stars to breakfast team, attentive & personal services to their needs. Bad services to housekeeping, 10days stay, no cleaning services for almost 7 days as we leave room around 12noon even we told the team or reception in person, we came back with filled garbage bin & coffee machine, empty shower gel, no refill on tea bags, coffee tablet.. feel so tired need to chase every day while we leave hotel and back from town
Stayed 10 nights in Jun 2025

10/10

Excellent location
Stayed 3 nights in Dec 2024

10/10

Loved staying at Elaya hotel! Very convenient, central and most of all, decent sized & clean. Strongly recommended :)
Stayed 2 nights in Jan 2025

10/10

Small boutique hotel in the perfect location to see all the marvelous sites Vienna has to offer. Staff was very friendly and helpful. Close to shopping and restaurants. We had a wonderful stay.
Stayed 6 nights in Nov 2024

10/10

The reception team were excellent, very welcoming and great breakfast. Great location to visit Vienna’s highlights. Had a wonderful stay.
Stayed 4 nights in Oct 2024

10/10

Location was perfect. Staff was very friendly and helpful. Room was very comfortable
Stayed 4 nights in Nov 2024

8/10

Great location and nearby to transport links if needed. Modern enough and had everything we needed but a little tired in places. A very good stay all in all.
Stayed 3 nights in Dec 2024

10/10

Charming Boutique Hotel in an Ideal Location Great hotel just a few steps from Stephansplatz — the location was absolutely perfect! It’s a small boutique hotel, which I really liked for its cozy and intimate feel. The only minor issue I experienced was when I ordered a ride to the airport through the hotel in the morning — unfortunately, the driver didn’t show up. It wasn’t the hotel’s fault, and I was able to quickly book a ride through Bolt instead, which worked out well (and was actually cheaper — about $30 vs. $60). Overall, a wonderful stay and I would definitely return!
Stayed 1 night in Apr 2025

10/10

Great location and very comfortable stay.
Stayed 2 nights in Nov 2023

10/10

Great hotel
Stayed 1 night in May 2024