Vidal Hotels

"rarely leave negative reviews, but this stay was very disappointing. The room had serious cleanliness and safety issues. The door latch was broken, there were cobwebs in the room, I found a long hair on the bed, and the shampoo and conditioner appeared half-used. The outdoor area was also very dirty, with trash everywhere and overflowing trash cans that were not cleaned overnight. What was especially surprising was how poorly our complaint was handled. After we checked out, we contacted the hotel through an Expedia agent, but they seemed unaware that we had already left. They said they can give a resolution at checkout and we have areleady checked out one hour ago, and in the end there was no real resolution. For a hotel that charges regular rates, this was unacceptable. The only positive part was that the front desk staff were polit."

"Property needs upgrade particularly in common areas. Very helpful staff. Conveniently located."

"The budget inn is not luxurious by any means, but I have stayed here multiple times. It is perfectly fine to meet my needs. I've never had any problems with safety, and the guy who runs the place is very nice. He even helped me change a tire on my boat trailer once. I definitely recommend this place"

"The general property condition was very good, not excellent, but very good. My room had a bathtub and the first time I stepped into it, I almost crashed and fell. The tub was extremely slick with not rubber bath matt. I had to hang onto the grab bar the whole time I was taking my shower...NOT an experience I want to repeat. Both the furnished shampoo container and the conditioner containers were empty. The bathtub at the back had a rust spot about the size of a quarter, but that didn't particularly bother me. The next morning I went down to the front desk and they brought up a bath matt (thank God!) and new shampoo and conditioner supplies. The new shampoo worked and the conditioner container would not...I gave up. On the other hand, the breakfast was normal for a motel and the coffee was actually very good. I have stayed at the Best Western down the street in Parker and this is better, just not a lot better if you can get a room on the first floor at the Best Western - they don't have an elevator at the Best Western and the steps are steep!"

"The property needs improvement. Parking easy."