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Mountainside Luxury Resort Spa

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Photo gallery for Mountainside Luxury Resort Spa

Room
Outdoor pool
Room
Living area
Room

Reviews

6.8 out of 10

Popular amenities

  • Business services

Room options

View all photos for Vineyardside Suite

Room

Vineyardside Suite

  • City view
  • Sleeps 2

View all photos for Mountainside Jacuzzi Suite

Room

Mountainside Jacuzzi Suite

  • Sleeps 2

View all photos for Oceanside Jacuzzi Suite

Room

Oceanside Jacuzzi Suite

  • Mountain view
  • Sleeps 4
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About the neighborhood

Map
3500 Mayfair Dr, Victoria, BC, V8P1P8

Property amenities

Business services

  • Meeting room

Important information

Property is also known as

Mountainside Luxury Resort
Mountainside Luxury Resort Spa
Mountainside Luxury Resort Spa Victoria
Mountainside Luxury Spa
Mountainside Luxury Spa Victoria
Mountainside Spa Victoria
Mountainside Luxury Resort Spa Hotel
Mountainside Luxury Resort Spa Victoria
Mountainside Luxury Resort Spa Hotel Victoria

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Mountainside Luxury Resort Spa Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 9 reviews
Rating 8 - Good. 4 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 3 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

7.2/10

Cleanliness

6.4/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Todd, Pervan

Disliked: Staff & service, property conditions & facilities

disappointed

I booked the hotel due to it being described as a pampering Bed and Breakfast Inn. Unfortunately, this was not the case. The hotel is on top of a steep hill in Victoria, which did have an awesome view of the city, but very difficult to deal with weather wise. It did snow during our stay and as a guest on vacation, the hotel staff asked me to plow the snow off a steep driveway, so I can drive off ( no hotel assistance provided). The only assistance provided, was the location of snow shovel and ice salt. I also had to ask for new linens since the request left on the door was ignored. The batteries for the remote controls were either missing or dead. Other than the awesome view, I was very disappointed with my experience at the Mountain Luxury Resort and would not recommend this hotel for future Victoria guest.

6/10 Okay

B, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice view- remodeled house turned hotel

The staff was friendly and helpful. It's an old (big) house, turned into a hotel. My room lacked fans/windows that opened, so it became quite hot when the inroom tub was used. Good breakfast selection, nice evening view from the hottub.

10/10 Excellent

Joyce, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be going back

This is a beautiful, luxury, yet relaxed bed and breakfast suite hotel. It sits on top of a mountain in the heart of the city. The views day and night are unparalleled. Each suite has unique features; fireplaces, private decks, 2 person soaker tubs, king size feather beds just to name a few. This location is within a reasonable distance to most amenities, shopping, dining,golfing and downtown. There is a bus stop at the bottom of the hill if you just want to relax and not drive into downtown. A extensive continental breakfast is included. The location itself offers a private pool, internet access and patio with barbecue if you feel like a quiet meal in at home. All this was very reasonably priced. We stayed for a whole week and were impressed with all the amenities that we had access to for what was less than what a lot of the basic hotel rooms were going for in the Inner Harbour area. You won't be disappointed.

8/10 Good

Paul, Regina, SK

Liked: Cleanliness, staff & service, room comfort

Very Nice and comfortable place to stay.

The staff were very friendly, helpful and able and willing to assist and advise on local events, conditions and attractions.

4/10 Poor

Jen, Calgary

Liked: Room comfort
Disliked: Staff & service

Not impressed.

We arrived at the hotel and walked in to find absolutely nobody around. The hotel is not marked on the street, it just has the address out front and it's a house that you walk in to. We honestly thought we'd inadvertently walked in to someone's home uninvited! We went back outside and found a doorbell and a woman finally appeared. She gave us our key, showed us our room, and that was the last we saw of her. The room itself was nice enough although the hotel could stand some updating and renovations. The view was beatiful, that I'll say for sure. The room was comfortable enough but we did notice quite a few bugs (ants, moths, etc) although the screen door to the balcony was shut. Fairly early in the morning we could hear the ladies who worked there cleaning and vacuuming in the next room. When we got up in the morning to enjoy our "complimentary continental breakfast" the ladies stopped chatting long enough to ask us quickly if we enjoyed the room and then they both want back to their conversation. They didn't offer us any breakfast and there was nothing sitting out other than a loaf of bread on the counter. For the price we paid for this place, we expected some service. We definately wouldn't stay here again. Luxury resort and spa couldn't be further from the truth. There's nothing spa-like about this place.

4/10 Poor

Cathryn, Sacramento, CA

Disliked: Cleanliness, staff & service, property conditions & facilities

Very Disappointed

One of the things they promote is the breathtaking view from your patio. But when we arrived, the shrubbery had grown so high, it completely blocked our view - and by ordinance, they are not allowed to trim it back. Bed sheets were permanently stained, medicine cabinet was dirty, no matches for fireplace, bathroom fan broken, bogus bath towels, tiny shower stall, no bathroom counters, trash cans in room not emptied daily, bathroom sink and shower not cleaned daily, sliding glass door impossible to move, dreadful heat from afternoon sun -- had to keep heavy curtains shut. Nowhere near a 3 star hotel. Don't waste your money!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mary, Charlotte, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best View in Town!!

Very relaxing atmosphere, most comfortable bed I have ever slep in. Huge patio and spa tub in every room. Private location and spacious rooms. More like a bed & breakfast than resort. Easy access to downtown, but nice to have a retreat for the nights. We really enjoyed our stay. Great honeymoon!!

8/10 Good

David, Seattle, WA

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

cool house, odd hotel

staying at this 'resort' is actually more like staying at someone's upscale house located in a wealthy neighborhood overlooking victoria. it has a beautiful bamboo forest in the front yard and a MAGNIFICENT view! This house was, however, very hard to find especially because the map that expedia provides gives you some bizarre address a couple blocks away. make sure to double check your directions. good for someone looking for something different unfortunately: -lost hot water in the evening time