Vettutura Hotels

"may have been a good hotel previously but now is rather shambolic . we had to move 3 club rooms within 3 days out of a 6 day stay . the first room we had a terrace that we shared with pigeons, crows and pigeon poo. came back to the room one afternoon to find a crow savaging through the room . the second room was next to an external event space which orevebted us from sleeping the whole night . management agreed to refund 2 nights stay . after 2 weeks we are still waiting for the refund. they found all the readons in the world not to refund the amounts to my card on the departure day. this was a terrible stay . this hotel simply destroyed my vacation "

"Pool good and clean, never overcrowded. Staff helpful and friendly. "

"This must be the nicest hotel in Trivandrum, because everything was perfect. It’s a beautiful hotel, everything is spotlessly clean and the staff are so attentive. It’s truly a hotel where the pictures match how beautiful the property actually is. We travelled from abroad and loved our stay. "

"We had an extremely disappointing and unprofessional experience with this homestay. After booking the room days in advance, we drove nearly 7 hours to reach the property — with my wife unwell during the journey — only to receive a call from Mr. Bijoy at 5 PM asking us to cancel our reservation. His reason was that the existing guests “couldn’t fly out of India” and would be extending their stay. This is completely unacceptable. A confirmed booking is a commitment. How can a host arbitrarily decide to retain a room that has already been reserved and paid for? Poor planning on their part should not become an emergency for their guests. We were left stranded in the evening, forced to scramble for alternative accommodation after hours on the road. There was no support, no assistance, no accountability — just a request for us to cancel. To make matters worse, the guests being retained were American, and the situation raises serious concerns about preferential treatment and racial profiling. This experience reflects a complete lack of professionalism, reliability, and basic hospitality ethics. I would strongly advise future travellers to think twice before booking here if you value certainty and respect for your time and wellbeing."

"Excellent "

"Clean wonderful staff"

"Everything was great"

"Bathroom was stinking and sink had cracked. Hard to set water temperature in shower. Staff was not courteous. The elevators were not secured"

"We have been to this resort several times and always have a wonderful stay. Breakfast is amazing - looking out over the pool to the sea never gets old - and the service and items available at breakfast are fantastic. Reception is good and helpful, the gym is good (if a little too warm) and all staff are very friendly. The only minor gripe is that we always stay in the deluxe suites 402 this time, but the other ones on other ocassions (which are all very comfortable) but none of the fridges in these rooms are cold enough. Our friends stayed in one of the other rooms and their fridge worked properly. "