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"The check in was fine. I stayed here a week ago & my room was perfect. This room is on another floor with a different layout. The shower door will not stay closed so water runs on the bathroom floor. Also the towel rack leaks ( it is heated) so that creates excess water on the floor. The thermostat will not stay down when you adjust it. "

"Great hotel and location. Breakfast was outstanding. "

"Welcoming staff. Great shuttle service. Perfect stay"

"Wonderful staff- especially Adriana in the bar! Also, the front desk person who. He led us in but we didn’t get her name. The hotel is so beautiful and the view- WOW! Loved the breakfast as well! Thank you for everything- we will be back!"

"The stay was perfect. The hotel is established and you feel the history and class when you are walking in. The hotel staff is always available from unpacking your car and delivery your luggage on arrival to picking your luggage and packing your car back during departure. The service is incredible. The restaurant and bar are good with the variety of choices. "

"Was happy with overall stay at the Hotel. "

"Excellent hotel!"

"Comfortable "

"The views of Lake Lugano from this property are amazing. "