"Great location but the hotel room is a little weathered! The staff were amazing and the location was great. Our water taxi docked right in front of the hotel, so very convenient! Our view of the canal from our window was spectacular!"
"They sent us to a room overlooking San Marco plaza and with a spectacular view of the Basilica.
Breakfast was a real mess time. All guests were trying to get something and all the set up was installed in a small room and the options were limited.
Air conditioning was okay in the bedroom. However, in the hall and stairs it wasn’t and that made it hardest by the time you arrived at your bedroom you were all sweaty."
"Clean and modern rooms. Nice view of the water too. Good location just a few minutes walk to the tronchetto vaporetto stop, however it’s a little far out from the main city of Venice. Budget at least half an hour to get in and out. Given the size and location of the hotel, I wish it had more amenities like a gym and a pool."
"When we found resturante casa bonita charged 100 x the meal price, Carnival palace helped out, via email after we had returned home. I understand the restaurant was not at fault, but was targeted by someone."
"Excellent staff extremely help. Rooms good, shower in wet room style but wets the whole bathroom when used
Breakfast was a bit of a bun fight as so many guests in the hotel"
"I particularly loved the hotel location beyond the warm staff and nice environment. It was easy taking a tour of the monuments around even after midnight."
"The staff was very helpfully in reserving us boat taxi’s and a driver to Belagio. Assisted in advising on restaurants, directions etc. Loved the location, comfortable room."
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