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Hotel Messner

3.5 star property
Riverfront hotel with a coffee shop and a restaurant

Choose dates to view prices

Hotel Messner offers a quiet escape in Venice's bustling center. Enjoy Italian specialties at the restaurant, relax in the garden, or sip drinks at the beachfront bar. Near the Peggy Guggenheim Museum, the hotel provides in-room WiFi and helpful concierge services.

Reviews

4.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
The current price is P2,255
P2,961 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Classic Double or Twin Room

1 bedroom, hypo-allergenic bedding, down comforters, desk

Classic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

1 bedroom, hypo-allergenic bedding, down comforters, desk

Classic Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Quadruple Room

1 bedroom, hypo-allergenic bedding, down comforters, desk

Classic Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Classic Twin Room

1 bedroom, hypo-allergenic bedding, down comforters, desk

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Quadruple Room (with Private External Bathroom)

1 bedroom, hypo-allergenic bedding, down comforters, desk

Classic Quadruple Room (with Private External Bathroom)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Family Room, Canal View

1 bedroom, hypo-allergenic bedding, down comforters, desk

Family Room, Canal View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 30 sq m
  • Canal view
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds OR 2 Double Beds and 1 Twin Bed

View all photos for Classic Apartment, Canal View

View from room

Classic Apartment, Canal View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 30 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, Garden View

1 bedroom, hypo-allergenic bedding, down comforters, desk

Apartment, Garden View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Apartment, Ground Floor

1 bedroom, hypo-allergenic bedding, down comforters, desk

Family Apartment, Ground Floor

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Appartamento con 2 camere da letto

1 bedroom, hypo-allergenic bedding, down comforters, desk

Appartamento con 2 camere da letto

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 34 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 1 Large Twin Sofa Bed and 1 Twin Bed

View all photos for Superior Double Room, Garden View

View from room

Superior Double Room, Garden View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room, Garden View

View from room

Superior Triple Room, Garden View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double Room, Canal View

1 bedroom, hypo-allergenic bedding, down comforters, desk

Superior Double Room, Canal View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 20 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room, City View

1 bedroom, hypo-allergenic bedding, down comforters, desk

Superior Triple Room, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Quadruple Room, Canal View

View from room

Deluxe Quadruple Room, Canal View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 26 sq m
  • Canal view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Deluxe Triple Room, Canal View

View from room

Deluxe Triple Room, Canal View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 22 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Quadruple Room, Garden View

1 bedroom, hypo-allergenic bedding, down comforters, desk

Deluxe Quadruple Room, Garden View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Deluxe Double Room, Garden View

1 bedroom, hypo-allergenic bedding, down comforters, desk

Deluxe Double Room, Garden View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, Canal View

1 bedroom, hypo-allergenic bedding, down comforters, desk

Deluxe Single Room, Canal View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 18 sq m
  • Canal view
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Dorsoduro 237, Venice, VE, 30123

What's nearby

  • Peggy Guggenheim Museum - 2 min walk - 0.2 km
  • Basilica di Santa Maria della Salute - 2 min walk - 0.2 km
  • Teatro La Fenice - 5 min walk - 0.4 km
  • St. Mark's Square - 8 min walk - 0.7 km
  • St. Mark's Basilica - 10 min walk - 0.9 km

Restaurants

  • ‪Bar Ducale - ‬15 min walk
  • ‪La Caravella - ‬15 min walk
  • ‪Corner Pub - ‬4 min walk
  • ‪Gio's Restaurant & Terrace - ‬17 min walk
  • ‪Ristorante Al Giglio - ‬14 min walk

About this property

Hotel Messner

Hotel near Peggy Guggenheim Museum
Located close to Punta della Dogana and Basilica di Santa Maria della Salute, Hotel Messner provides a coffee shop/cafe, a garden, and a bar. The on-site Italian cuisine restaurant, Ristorante Messner, offers breakfast, lunch, dinner, light fare, and a beachfront location. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • A porter/bellhop, a dock, and a banquet hall
  • Multilingual staff, a front-desk safe, and concierge services
  • Guest reviews give top marks for the location
Room features
All guestrooms at Hotel Messner offer perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Extra amenities include:
  • Hypo-allergenic bedding and down comforters
  • Showers, free toiletries, and hair dryers
  • 48-inch Smart TVs with digital channels
  • Wardrobes/closets, LED light bulbs, and highchairs

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  • Air conditioning
  • Housekeeping
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P5,429 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 25 per day)
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of EUR 70; reservation required
  • Snack bar/deli

Restaurants on site

  • Ristorante Messner

Family friendly

  • High chair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Dock
  • Garden
  • On a river

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hand-held showerhead
  • Handrails in hallways (35 inches high)
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • No elevator
  • Tile flooring in public areas
  • Visual fire alarm

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 1700
  • Double-glazed windows
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [Dorsoduro 216]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Some guestrooms at this property are located 50 meters away from the hotel.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 5)
  • Nearby parking fee: EUR 25 per day (2953 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1WCY5TXLT

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Messner
Hotel Messner Venice
Messner Hotel
Messner Venice
Hotel Messner Hotel
Hotel Messner Venice
Hotel Messner Hotel Venice

Frequently asked questions

Is Hotel Messner pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Messner?

As of Nov 17, 2025, prices found for a 1-night stay for 2 adults at Hotel Messner on Nov 24, 2025 start from P 2,255.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Messner?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Messner?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Messner provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 140 per vehicle applies.

Where is Hotel Messner located?

Located in Dorsoduro, this hotel is steps from Punta della Dogana, Peggy Guggenheim Museum, and Basilica di Santa Maria della Salute. St. Mark's Basilica and Teatro La Fenice are also within 15 minutes.

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Hotel Messner Reviews

Reviews

4.8
Rating 10 - Excellent. 28 out of 250 reviews
Rating 8 - Good. 39 out of 250 reviews
Rating 6 - Okay. 39 out of 250 reviews
Rating 4 - Poor. 39 out of 250 reviews
Rating 2 - Terrible. 105 out of 250 reviews

5.0/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

ce

Disliked: Cleanliness, amenities, property conditions & facilities
Let’s put it this way, we ended up booked another hotel on the spot!
Stayed 2 nights in Jul 2025

8/10 Good

Tanjina

Liked: Cleanliness, staff & service, property conditions & facilities
I like staying there. Not too far from the water bus and not too far from the centre either.
Stayed 2 nights in Oct 2024

4/10 Poor

Prasad Varghese

No wifi connection in the room at all
Stayed 2 nights in Aug 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great, great costumer service.
Stayed 1 night in Jul 2024

6/10 Okay

JACQUELINE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is in a very good location, has a very good restaurant. The hotel definitely needs a major renovation. But for the price we paid it was ok.
Stayed 1 night in Jul 2024

2/10 Terrible

Nona

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible property – a scam with zero customer service. Our AC wouldn’t turn off, and instead of fixing it, they disconnected the electricity in our room just to stop the AC from blowing. We had to choose between having power or freezing. The room was dirty, the door wouldn’t lock, and there was no responsible staff or front desk available. Do not stay at this horrible place.
Stayed 2 nights in Jun 2025

8/10 Good

Minoli

Liked: Cleanliness, staff & service
The staff was friendly and helpful. Location was convenient. Would have been nice if there was a mini kitchen to make our own coffee. There was issues with hot water.
Stayed 2 nights in Jun 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, quiet and with a nice view. bring mosquito repellent, there are a lot of mosquitos in Venice. The Wi-Fi in the room might not be able to reach you.
Stayed 2 nights in Sep 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No air conditioning - miserable heat in our room - staff lied to us and refused to act on our requests. We told them immediately on check in that the AC was broken; they assured us a technician would come the next morning. This repeated each day and all three night were miserable. Very disappointed as we had stayed here on out honeymoon 23 years ago and my wife lead tour groups to Venice before that who stayed at Messner. Never again!
Stayed 3 nights in Jun 2025

8/10 Good

Victor

Liked: Staff & service
Only the perdonnel at checkin was great, after that no one knows english nor spanish and hard to comunicate
Stayed 3 nights in Jun 2024

6/10 Okay

Sanjay

Liked: Cleanliness
Disliked: Staff & service
Good location and walkable to the ferries, but the rooms themselves were not so great. The showers were extra tiny and the room could use a serious uplift. A couple of the front office staff were unhelpful when we asked for help around transportation etc.
Stayed 3 nights in Jul 2024

2/10 Terrible

Carl

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is not worth the money for this hotel if you are getting the apartment rooms they are not attached to the hotel there is no wifi in them and our room was dirty on arrival and couldnt view the room beforehand. We were there for 3 days and only one time was our room cleaned and bed was made for what we paid for was not worth it it was $900 canadian for 3 nights would never recommend anyone to stay here
Stayed 3 nights in Oct 2024

4/10 Poor

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t do it!

Horrible Hotel. Beware! After a horrible check-in we were directed to our “quad room with a double and two twin beds” overlooking the canal. When we arrived we noticed we were given a double bed with only a futon. The front desk agents were grumpy and unkind. They didn’t want to help at all. Alas I slept on a single futon with an 8 year old WILDLY UNCOMFORTABLE. The hotel itself is falling apart. Our door frame was held together with a strip of plastic that we could literally open the locked door with a good pull, definitely didn’t feel safe. The air conditioning is not controllable because they have taken the remotes, leaving you with whatever settings they see fit (ours was set at 23 degrees). Finally walking up the stairs there is wallpaper peeling off showing mold behind it. Save yourself a headache on your Venice adventure and do not book this hotel.
Stayed 2 nights in Jul 2025

8/10 Good

CYNTHIA

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good start but one thing I really disliked is the fact that the air conditioning was set at 27 degrees celsius and we had no control over it ! The room was really hot so sleeping was really uncomfortable! No fridge and no safe .
Stayed 1 night in Jul 2024

4/10 Poor

Hamid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad choice

Staff were friendly and helpful. The condition of the hotel is really pool. Olds and rusty furniture. Water marks almost everywhere. No room service. Breakfast very basic. Too pricey for this amenity. They charged us $239 non-refundable then they dropped the price for $149! No compensation! Far way from the main lobby. Lots of stairs and no elevator.
Stayed 2 nights in Jun 2024

2/10 Terrible

Hugo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible front desk service in the evenings, day staff very freindly. No AC, our shower wall and tub were filthy. Tv in room had a wide white stripe going down the side couldnt watch tv. Reported ac not working a second time other guest in lobby shared they were having same issue. Terrible description of hotel at time of booking. Stay away! Youll thank me for it.
Stayed 3 nights in Jun 2024

2/10 Terrible

sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

The hotel is terrible for the money find a different one ,, is under Construccion Do kit book to get there at night is scary just to walk in ,, the person at the front desk lie by telling us we had breakfast included ,,o Lu to have us have breakfast there wich was terrible for 22 euros ,, the other guest were pickpocketed a couple of feet front hotel ,, the bathroom had a water leak and was always wet ,, there were mold ,, the rooms smelled to insecticide and my asthma was tigers, tried to leave the hotel and get a new one and they would not refund any of the 3 nights that we had spend there ,, if you are working for a special trip stay away from this hotel ,, there was a dead rat outside ,, total miss and the pictures on website are desiving
Stayed 3 nights in Jun 2024

10/10 Excellent

Evelyn

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We enjoyed our stay the staff were amazing, our room was spacious however the bathroom is screaming for a makeover the ceiling was incredibly mouldy and the shower and tiling in bad condition, unfortunately when we arrived at checkin other folk were extremely annoyed about the condition of their room and were demanding another room they said the hotel was posting photos of rooms that did not exist was misleading advertising another lot of folk were angry about the aircon remote which only the hotel staff operates so our aircon was on 24 hours a day at 24 degrees feel this is not environment friendly should be switched on and off. The location is amazing walk every or get the Gondola taxi 2 euros to St Marks square the staff will help you with directions on how to get around the quicker ways.
Stayed 4 nights in Jul 2024

2/10 Terrible

Sanjay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The day I reached hotel was nightmare for me . Number issue 1. No left 2.cleaning zero 3.Ac is not working. Ac water dripping at room. 4.there is no alternative for ac like standing Fan .5. Bed room light flicker like short circuit.6.Bathroom there is no exist fan.7.hotel staff are not cooperative . I ask for room change they said there is no room available and I will not pay for cancellation. I request for refund.
Stayed 1 night in Aug 2024

8/10 Good

katsumi

Disliked: Cleanliness
部屋は運河沿いと言うこともあり 多少カビているところもあるが バスルームは綺麗だし寝るだけなら何も問題はなかった スタッフは24時間スタンバイしているので深夜早朝のチェックイン/アウトも大丈夫 サンタルチア駅から徒歩25分 マルコポーロ広場まで近くの水上バスで5分
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Valentyna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 7 nights in Aug 2025

2/10 Terrible

James

Disliked: Cleanliness, amenities, property conditions & facilities
Room is dingy, no internet/wifi (as promised) and no television (linked through the internet). Basically, none of the amenities offered were available. Concierge only redirected me to a dead end info@ email address to lodge a complaint. Very, very disappointing experience.
Stayed 2 nights in Oct 2025

6/10 Okay

Danny Alexander Vargas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La moquette de la chambre était recouverte d'une grande tache noire, que j'ai accidentellement piétinée pieds nus. J'avais l'impression d'avoir marché sur du vomi. La chambre sentait l'humidité. La douche était propre, mais le rideau en plastique me collait au corps. Une flaque s'est formée pendant que je prenais ma douche, car le rideau n'était pas assez long. L'éclairage de la douche était faible ; une seule ampoule fonctionnait. Les installations et la chambre auraient besoin d'être rénovées. Les réceptionnistes sont très aimables et attentionnés.
Lumière dans la salle de bain
Rideaux plastique
Tâches moquette
Stayed 1 night in Oct 2025

6/10 Okay

Alberto

Liked: Cleanliness
Disliked: Property conditions & facilities
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Stayed 1 night in Oct 2025