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Hotel Ca' Zusto Venezia

4.0 star property
This charming Santa Croce hotel puts travelers steps from Piazzale Roma with round-the-clock front desk service for seamless Venice exploration

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Hotel Ca' Zusto Venezia sits in historic Santa Croce, where travelers can enjoy complimentary in-room WiFi and relax with a newspaper in the bar. The multilingual staff helps visitors plan their Venice adventures, with assistance available 24 hours a day.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk

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Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property requires a deposit chargeable via credit card, at check-in time.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 16.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Crib (infant bed) fee: EUR 16.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1PJ5WXCYI

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Ca' Zusto Venezia pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Ca' Zusto Venezia?

Check-in start time: 1:30 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Ca' Zusto Venezia?

Check-out is at 11 AM.

Where is Hotel Ca' Zusto Venezia located?

Located in Santa Croce, this hotel is within a 15-minute walk of Venetian Museum of Natural History, Piazzale Roma, and Grand Canal. St. Mark's Square and Rialto Bridge are also within 1 mi (2 km). Venezia Tronchetto Station is 25 minutes by foot and Venice Santa Lucia Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 662 out of 1000 reviews
Rating 8 - Good. 292 out of 1000 reviews
Rating 6 - Okay. 36 out of 1000 reviews
Rating 4 - Poor. 6 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and the staff were very friendly and helpful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location, the room was clean, the front desk staff were very polite!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel was convenient, the 24 hours front desk was helpful, the breakfast was good.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Comfortable bed.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, great room, nice breakfast, and well located. The only small negative is that our room was on the ground floor so it was quite noisy at times.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Cuong

Liked: Cleanliness, amenities, property conditions & facilities
My room is so wonderful and very clean. Staffs are very nice anh helpfull. Excellent breakfast and Nice location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, ac was cold, breakfast was great , very walkable and close to train station and water taxi.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Niki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 nights here, great quiet location near to all the main sights of Venice.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Very cute and clean hotel. I loved the bright colors inside, it made it cheerful and charming. Highly recommend.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room and very helpful staff.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a great location within minutes walking distance from the S. Lucia train station. It’s clean, comfortable and the staff is super friendly and helpful.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet, chic, spacious, comfortable hotel with perfect service and in a very convenient location.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionists were friendly, and the hotel was conveniently located - walkable to most tourist areas.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff. Comfortable bed.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Shadnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, walkable
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Virve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, awesome room
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel hit every requirement we needed. Close to water bus, train station, restaurants etc. The breakfast was excellent also and beds were comfortable. 10 on 10
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kristin M B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for a mom traveling alone with 3 young daughters. It was a close walk from the train, had a very close vaperetto stop, but was quiet and safe and calm, not near any crowds. The staff were so kind and accommodating.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Canal was a 3 minute walk from the hotel. Its proximity to Santa Lucia Train Station made it very convenient.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely contemporary hotel close to main sights.

Lovely hotel in a quiet location, a short walk from Venice train station (10min), and about 20min walk to St Marks Square. Rooms were very well decorated and comfortable, although the bathroom was a bit snug (and the door was sticking on the floor).
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean & comfortable although shower in one of the rooms was small. (We had 2 rooms) Staff were friendly & helpful.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful retreat in the Heart of Venice

A wonderful retreat in the middle of Venice. Only 3 minute walk from the Grand Canal and close to public transportation. The Jr. Suite was beautiful with 3 windows for the breeze. I would definitely stay there again.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Ian

Liked: Property conditions & facilities
good location that is walkable from the train station, quieter area with a good selection of bars shops and restaurants nearby . Friendly staff that are available at all times.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here two nights in July. From the airport we took a bus to Piazzale Roma and from there it was a short walk to the hotel. The hotel staff were friendly and helpful. The area is wonderfully walkable and charming. It is easily walkable to main tourist sites such as the Rialto Bridge and St. Mark’s Square. We enjoyed coming back to the hotel area after visiting these sites as it was not as crowded as the main tourist areas. Breakfast was good. The hotel is also a short walk to the train station. I would definitely stay here again.
Stayed 2 nights in Jul 2025