"The hotel, generally was quite nice. Everywhere was clean & in good condition. We didn't really deal with the staff much to be honest, as most things can be done via the Aero app. There's an Italian restaurant attached to the hotel, where I found the staff to be quite rude, with the exception of a Spanish waiter who was friendly & quite funny. The food there was excellent though. Apart from that, the only downside really was the smell from the drains in the bathroom occasionally & when someone was using the toilet/shower in the room above/adjacent to ours, the water pipes made a high pitched noise, which at night was loud enough to wake us up.
I would however happily return to this hotel, if I was ever back in Copenhagen."