4/10 Poor
Nigel
Jul 25, 2025
First thing i have to say is, the Staff was INCREDIBLE. They were very friendly and helpful. I can't say enough good things about them. As for the hotel itself? Garbage. Our first room, the AC didn't work and it was high 80°F to mid 90°F the entire trip. The bathroom had a large tub with NO kind of shower curtain so water got all over the place. The Elevator even broke down, thankfully we werent in it at the time, but with everything not working properly, we didn't feel safe to use it. The next room it was touch and go if you got any water to shower with. Getting out of the tub was very precarious onto a wet tile floor wasnt fun or safe. The AC worked somewhat and not all the time. Just way over priced for a falling apart 'luxury hotel' but i will say the view was amazing. The staff was doing everything they could to work around all these problems. I would not recomend this place at all to anyone over 35. I hate to give such a low review but this was just so bad for charging as much as they did. Good luck to the staff. You are the only reason i gave it 2 stars.
Nigel
Stayed 8 nights in Jul 2025