"The staff was friendly, our room was ready even though we arrived a little early, the views were great and we weren't even in a room with a balcony. The little town is totally walkable with an easy hike nearby and some others a short drive away. We loved the local restaurants and the spa was freaking incredible! Best massage I've ever had. But book in advance b/c they have zero same day appointments available. And the spring pools were amazing on a cold night below a full moon. They provide robes in your room and a fan too!
The only thing I would advise you to do is remember there are going to be people below you and above you and so don't go expecting total silence. It's busy all the time but a good busy. There aren't an overwhelming amount of places to stay so it keeps the crowds down. The Copper Room in the hotel has a section for people with minors so just be aware it gets booked up so I'd make a reservation if you have kids. There is a cafe in the hotel serving Starbucks along with a gym. The parking is currently free if you stay there. We stayed in the West Wing and although it's dated I found it quaint. It's not stark white like a board room with a bed in it lol. The elevator is a little small and can take forever so we took the ramp and stairs most of the time. Bring flip flops for the pools especially in the winter, the ground is freezing lol. This place is probably boring for kids in the winter but I recommend it highly for a couple or someone looking to just rest. "