Van Alstyne Hotels

"The closet shelf fell down with only about four shirts, one jacket and a few ties on it. I tried to fix it, but it wasn’t fixable so I told security, but I was in and out. I wanted to be there when they were in my room so"

"Property is old and smell horrible! The tub had rust all over it and was peeling horribly. Good thing we had a sandal to take a shower in. You could see the dirt and stains all over the carpet. This was the worst hotel I've ever stayed. "

"We really appreciated the daily attention to our room- bed made, new towels. Not many places do that anymore. The continental breakfast had many options and the quality was good. I will definitely stay there again when visiting my family. "

"Upon check-in, I was told that the elevator was broken and there was no maintenance so at 7 PM. She had to go check to make sure my room was done checking in is normally 3 PM. I waited late. Got up to the room remote does not work to the TV. Then was told they don’t allow deliveries for DoorDash or anything else in the building so you have to take the stairs all the way back down to go get your food if you order anything and go back up. I checked out early.. and they make you signs them and says no refunds even with all the issues"

"Clean room, no complaints. "

"The hotel seemed great! The front desk when we arrived was very helpful and professional. We arrived late, therefore we didn’t get to check out the surrounding food establishments nearby."

"Great hotel, staff is excellent and we really enjoyed our weekend. "

"In town for a soccer tournament, the fields were directly across the street, super convenient. The staff was wonderful, and it was an overall great experience. "

"Great place, very accommodating. Bartenders are fantastic (give them a raise) they both went over and beyond. "