Hotel Mayales Plaza blends modern comfort with local character. Guests enjoy a daily manager's reception and can relax at the rooftop terrace featuring international dishes at Restaurante/Bar Los Almen. The area shuttle makes it easy to discover surrounding sights without hassle.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Free airport shuttle
Parking included
Free WiFi
Restaurant
Air conditioning
Breakfast available
Sign in to view eligible discounts and perks. More rewards for more adventures!
Check-in start time: noon; Check-in end time: 6:00 AM
Minimum check-in age: 15
Check-out
Check-out before 1:00 PM
Late check-out subject to availability
Late check-out fee: COP 20000
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
3 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 30000.00 per day
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Fee for local cuisine breakfast: approximately COP 10000 for adults and COP 10000 for children
Late check-out fee: COP 20000 (subject to availability)
Rollaway bed fee: COP 30000.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
Frequently asked questions
Is Hotel Mayales Plaza pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Mayales Plaza?
Check-in start time: noon; Check-in end time: 6:00 AM.
What time is check-out at Hotel Mayales Plaza?
Check-out is at 1:00 PM. Late check-out is available for COP 20000 (subject to availability).
Does Hotel Mayales Plaza provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs on request.
Where is Hotel Mayales Plaza located?
Situated in Valledupar, this hotel is within 2 mi (3 km) of Valledupar House of Culture, Alfonso Lopez Square, and Centro Artesanal Calle Grande. Park 1 de Mayo and Aguachica are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
7.0
Location
8.6
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 9 out of 19 reviews
10 - Excellent
9
Rating 8 - Good. 5 out of 19 reviews
8 - Good
5
Rating 6 - Okay. 3 out of 19 reviews
6 - Okay
3
Rating 4 - Poor. 1 out of 19 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 19 reviews
2 - Terrible
1
Reviews
Verified
2/10 Terrible
Alberto Mario
Aug 23, 2019
Liked: Cleanliness
Disliked: Room comfort
Mala experiencia
Mi experiencia en general no fue buena. Solo quería pasar la noche y descansar. A las 2am el aire acondicionado empezó a gotear y como estaba sobre la cabecera, me caía el agua en la cara.
Además en la descripción ofrecían parqueadero, y en realidad el vehículo lo tuve que estacionar en la calle.
Muy bien el hotel y sus instalaciones, làstima el entorno con mùsica a alto volumen durante la noche y madrugada.
Nevardo
Stayed 2 nights in Aug 2019
Verified
6/10 Okay
Anton R
Jul 27, 2019
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Revisa bien que habitación te darán
La habitaciones que muestran son solo algunas. Es decir la que finalmente tuve no era nada parecido con lo anunciado.
No limpiaron mi habitación y además el desayuno de muy mal servicio.
Puede ser que está nuevo y aún les falta afinar muchos temas.
Anton R
Stayed 2 nights in Jul 2019
Verified
8/10 Good
Jairo
Apr 23, 2018
Liked: Cleanliness, staff & service, room comfort
Buena opcion para estadias cortas .
En general el servicio muy bueno , la ubicacion no me gusto mucho , algo retirado de todo, PERO ES UNA BUENA OPCION para una corta estadia .
Buenas instalaciones, el sector no es el mejor y la fruta del desayuno no estaba en buen estado
Alexander
Stayed 1 night in Nov 2017
Verified
6/10 Okay
Energy
Sep 16, 2017
Liked: Cleanliness, staff & service
new hotel with many architectural errors / problem
No elevator. Bathrooms are small, nice but absolutely not practical.
The hotel does not have hot water!
All the people of the hotel are super nice and ready to assist at any time.
All is clean and new but the bathrooms are 4"x 5" with no space even to wash or ....