Hotels with Swimming Pool in Valle de Santa Ines, Betancuria

"Food was amazing, communal areas were perfect and plenty of amenities. All staff are very pleasant and really helpful. The only issue I had was with the room initially - tiny bugs were in the kitchen area (I don’t think anyone had stayed in the room for a while). Maybe common in these locations - I’m not sure. However, it was clean overall and bug spray I got at a local shop sorted this out."

"Room in overall clean but not perfect , couch bed not comfortable never used . Staff was nice but long queue for checkin in. Breakfast intercontinental , pool bar was good !"

"Our second visit to this hotel and we were really happy with everything. The staff are always polite and helpful, the room ample for our needs, breakfast was very good and always nice to get a few goodies on arrival. Some minor tidying up of the building was needed but their were workmen in, tidying up so all good and certainly not a major problem. We would definitely stay here again. "

"Fantastic hotel at the edge of the resort. The staff were friendly and the food and drink excellent lots of choice and something to suit everyone. Our room was spacious the beds very comfortable and plenty of room for the three of us. Animation team were great over over powering but suited all ages. Enjoyed the location with a shopping centre next door an a lovely walk into the centre of the resort along the coastal path takes around 15 minutes. Close to the airport taxi just 15 euros. Will return again here for sure. "

"Wonderful stay, great food and staff. Spotless clean everywhere and bedrooms"

"Juanfra at Reception was wonderful. Very helpful and took time to explain everything. It was lovely to be greeted by him."

"Rooms very outdated curtains very see though see lights though them pool bar only open until 1030 in morning you would think apartments so close to town host could do better better apartments around not for me won’t return "

"We stayed here for 5 nights for a break for some winter sun. Initially the room seemed decent - double bed was just two single beds pushed together though. Requested a room upstairs when checking in but told they were fully booked so unable to accommodate. A couple of minor broken bits in the room (kitchen drawer, loose shower drain cover) but nothing that majorly affected our stay. Room was spacious and complex was conveniently located. The majority of people staying here are older so the place is very quiet. There is little atmosphere around the pool and the pool itself was very cold. We were told to keep the noise down by another guest because we were talking at normal volume walking past their apartment when coming home from an evening out. Our room must have been right by where the cleaners worked from as there was a lot of noise from trolleys going past from 8am onwards. All of the cleaning staff were really friendly and lovely. The room was cleaned on the third and fifth days; the bedding was never changed though. The pool bar was good but only open sporadically - this place is run independently from the hotel. The guy was hot and cold and seemed to have a pop at another guest, but was alright with us. We came across two cockroaches inside our apartment on the final day - we got rid of one ourselves and the cleaning staff took care of the second one."

"Great hotel, amazing staff, luxurious feel to accommodation and common areas, great location. Definitely recommend "