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"Great experience from the moment we arrived to when we checked out. Very friendly check in staff with a welcome drink which a lovely gesture. Breakfast and lunch food very tastie and great selection. Pool area very nice and relaxed. We hired bikes which was very useful being just outside the city centre. "

"We liked the bus to the airport"

"Breakfast here was one of the best we had during our two-week Europe trip — plenty of variety and perfectly cooked eggs and omelettes! Everything was absolutely delicious. The hotel is beautifully renovated and looks just like the pictures. The staff were kind and helpful! Although the beds were comfortable, it’s worth noting that the room did not have a king-size bed but rather two full-size beds pushed together — it would have been nice to know this at booking. Aside from that, everything else was spectacular and we’d happily stay again!"

"Super staff and very quiet room in the courtyard."

"Very modern, very clean, friendly staff, easy check in/out. A little bit outside the main part of the city, but an easy 10 min train to everything. "

"Excellent location, quiet and clean. The staff went above and beyond for us from the moment we checked in early. I stupidly left my phone in the taxi on the way to the train station. When I realized I’d lost it, my friend called the hotel, who immediately checked my room and when they didn’t find it, took it upon themselves to call the taxi company. Within a few minutes of calling the hotel, they’d tracked down the taxi, located my phone, and sent the driver to meet me at the train station so we’d make our departure. This is WAY above the call of duty, and saved the day. Would recommend 1000 times over. "

"Right next to the train. Convenient location to town and airport."

"Because of a chance fraud staff was patient why I got approval of the room charge. The concierge helped me with navigating the area. Gave me a map and marked how I could get to my excursion location. "

"Staying at the Grand Hotel was truly one of the best hotel experiences I’ve ever had. While it may not be the most modern or flashy property, its historic charm more than makes up for it. Our room was enormous, beautifully kept, and full of character. The location was unbeatable—perfectly placed to enjoy everything Amsterdam has to offer. What really made the stay unforgettable was the service. It felt like stepping back in time to when hospitality meant something special. The staff were available 24/7, arranging taxis, anticipating needs, and treating us with the kind of old-school attentiveness you’d expect from a personal butler. Their warmth and professionalism elevated the entire trip. The hotel’s amenities were just as impressive—the comfortable bed, a luxurious tub, the pool, and all the little details that made it easy to balance both business and leisure. I even had local friends visit, and they were equally impressed with the beauty and history of the building. I have no complaints—only gratitude. The Grand Hotel added an unforgettable touch of elegance and charm to my Amsterdam experience."