Utasutsu Hotels

"We loved this place so much! We’ll definitely come back here the next time we visit Niseko. It’s not a huge resort-style hotel, but the staff are incredibly kind and polite. Our room was very spacious and clean, with a beautiful traditional Japanese-style area. We loved the hot tea provided in the room and were able to relax completely. The hot spring facilities, including the outdoor bath and the sauna, were absolutely amazing and honestly left us speechless! There is a convenient bus that runs around the Niseko area, and this hotel is the last stop on the route. Thanks to that, we were able to visit several different mountains easily and still get back to the hotel without any trouble. This was especially helpful during our stay because there wasn’t much snow and some chairlifts were not operating, so it wasn’t easy to access other areas on the slopes."

"Convenient location with access to the circuit bus and Niseko United. Spacious dining area with good food. Ski-in and ski-out. However, the onsen is quite small."

"Spacious room with good amenities. Kitchen, washing machine, public bath, free parking all are awesome. A little bit from the center, but no problem if having a car"

"Nice, cosy and spacious resort. "

"Location was really good. Only about a 7 min walk to subway station. Hotel was amazing. I booked the club floor room, so could have spent zero yen on food for the whole trip if I really wanted to. The bar was absolutely perfect. Cocktails were amazing. "

"I've never cried when I left a hotel because the stay was so wonderful. Why do people love Japan, specifically Hokkaido, and Moiwa most of all? Because of the people. The kindness and love of Manager Shiina, the amazing and fantastic Chef Ishii, Chef & resident Francophile Mrs. Keiko, Nagajima, and Thai speaker Saiparn are what guests remember. When I was young, I worked at a family hotel in Aspen (Snowmass) and the guests that returned so wanted to see a friendly face from years prior. Please keep your staff and... Give Shiina & Ishii a raise -they are amazing. When my friend Mike got sick, she made him soup from her home. When I needed snowshoes for back-country, she lent me her Grandfathers.... I could go on about the many gestures of love that the others provided; but I've been blessed by God to see tigers in the jungle in India & stay at the Singita's in Tanzania's Serengeti & in South Africa & visit Kechwo Timbo/Bataleur in Kenya's Masai Mara; but the Lodge at Moiwa outdoes them of all. I am forever grateful to have had the best 2 months of my entire life there with my friends Brett & Mike - thank you from the bottom of my heart, Keiko, Ishii, Shiina, Nakajima & Saiparn. You are welcome in the heart of Texas anytime. Love you always! xoxoxo lee "

"The host was so kind and generous. We had arrived 1 day before our scheduled booking, by my mistake. The host offered to let us wait in the lobby for a taxi, and when he found that we could not get one as it was late at night, he offered to drive us to the nearest 7-eleven, in his personal vehicle, after hours. We were so grateful, and would highly recommend this hotel. We had a great experience. No cons whatsoever. "