Utasutsu Hotels

"Spacious room with good amenities. Kitchen, washing machine, public bath, free parking all are awesome. A little bit from the center, but no problem if having a car"

"It was off peak season. So the place was relatively quiet and not many other guests around. Service staffs at the reception and restaurants were helpful and courteous even though they didn't speak much English. Our traditional Japanese room was clean and beautiful. Yukata was provided in room and could be worn around the hotel. We opened the window for better ventilation as cool temperature was refreshing. The only gripe was that the window does not have grille, which can be a little dangerous with young child around. Since this hotel also has onsen facilities, we got to experience Japanese bath and hot spring water. Breakfast and dinner were included in our package. Dinner was great with wide variety of food. Breakfast selection could be better."

"Favourite place to stay for snowboarding"

"Nice, cosy and spacious resort. "

"Location was really good. Only about a 7 min walk to subway station. Hotel was amazing. I booked the club floor room, so could have spent zero yen on food for the whole trip if I really wanted to. The bar was absolutely perfect. Cocktails were amazing. "

"I've never cried when I left a hotel because the stay was so wonderful. Why do people love Japan, specifically Hokkaido, and Moiwa most of all? Because of the people. The kindness and love of Manager Shiina, the amazing and fantastic Chef Ishii, Chef & resident Francophile Mrs. Keiko, Nagajima, and Thai speaker Saiparn are what guests remember. When I was young, I worked at a family hotel in Aspen (Snowmass) and the guests that returned so wanted to see a friendly face from years prior. Please keep your staff and... Give Shiina & Ishii a raise -they are amazing. When my friend Mike got sick, she made him soup from her home. When I needed snowshoes for back-country, she lent me her Grandfathers.... I could go on about the many gestures of love that the others provided; but I've been blessed by God to see tigers in the jungle in India & stay at the Singita's in Tanzania's Serengeti & in South Africa & visit Kechwo Timbo/Bataleur in Kenya's Masai Mara; but the Lodge at Moiwa outdoes them of all. I am forever grateful to have had the best 2 months of my entire life there with my friends Brett & Mike - thank you from the bottom of my heart, Keiko, Ishii, Shiina, Nakajima & Saiparn. You are welcome in the heart of Texas anytime. Love you always! xoxoxo lee "

"The host was so kind and generous. We had arrived 1 day before our scheduled booking, by my mistake. The host offered to let us wait in the lobby for a taxi, and when he found that we could not get one as it was late at night, he offered to drive us to the nearest 7-eleven, in his personal vehicle, after hours. We were so grateful, and would highly recommend this hotel. We had a great experience. No cons whatsoever. "