Urcabustaiz Hotels

"Parking and Breakfast"

"Clean and comfortable rooms but amenities such as pool we had to pay to a third party, this was a misrepresentation of the hotel pricing ! "

"The bathroom was a wet room as the room allocated was for disabled persons and hence the water covered the entire floor. It was quite disgusting. Breakfast selection was very good. The bar had just one staff member at 4.30pm, so the waiting time to be served was 20mins. Poor staffing for a 350 room hotel. "

"The hotel is not far from the center, between two tram stops. The staff and the amenities are excellent. My room looked on another building, but at last there was no noise of the traffic. The only problem was that I couldn't change the AC, there was a constant cold airflow in the room. All in all, I had a pleasant time in lovely Bilbao."

"Desayuno es fantástico. Somos 2 adultos mayores que nos han tenido mucha paciencia y nos han ayudado hasta para estacionar el carro. Lo pasamos muy pero muy bien!"

"Although we had to pay for the spa /gym it was a fantastic hydro pool /swimming area Unfortunately the hot breakfast was always cold or like warm all three days Staff were wonderful throughout the hotel"

"This is where I stay every time I come to Bilbao for work. It hits the sweet spot of great location and value. The rooms are large, the service is always excellent and the beds are comfortable. Ask for a room on a higher floor for a quieter experience."

"The rooms were small with unimpressive views. It’s in a semi-central, but uninteresting neighborhood. It’s totally acceptable for a basic stay. I did not have the breakfast. As usual, it’s overpriced. I would not stay there again."

"The breakfast was average, the bacon and scrambled egg were not good and there was only one coffee machine working. "