Hotels near Urban Jungle Adventure Park

"Yes"

"Positives: *Registration process was very simple & not at all intrusive. *The view from the room was lovely: overlooked the golf course green & swimming pool. *The size of the room and bathroom was very comfortable. *Front desk person Peter’s mood the next day. Seemed in better spirits. *Was given an 11:00 am check-out but… Negatives: *Was greeted by Peter at front desk who seemed annoyed and irritated – perhaps not having a good day. *The room smelled like stale cigarette & when the aircon was turned on it exacerbated the terrible smell. *The aircon & filters need cleaning / changing. *Peter did provide an 11:00 am check-out but forgot to let house-keeping know… *The room looked nothing like the photo on Expedia. *Hotel hasn’t been well-maintained, cleaned or cared for. *They have indicatively NOT mopped or scrubbed the tiled area in the hallway, bathroom & shower for many, many years. The colour difference between high traffic areas & areas not utilised, is very obvious. *The fly screen mesh in the window panel was torn away. *The door chain was old and rusty & the door handle had been replaced but it was a shabby job on an old door. *Mattress & pillows way too soft, unsupportive & uncomfortable. "

"I am very disappointed with my experience at this property. Upon check-in, I was informed that I had to pay a certain amount deposit in order to receive the lockbox code. It was unexpected and was not communicated prior to the check-in, I felt so uncomfortable at the time. The cleanliness of the property was also below expectations, although I chose not to make an issue of it at the time. However, upon check-out, I was advised that only partial amount would be refunded, with the remaining allegedly charged for an “upgrade.” This is extremely concerning, as I never requested or agreed to any upgrade. It is unclear what this charge relates to. Overall, this whole experience made me feel very disappointed and uncomfortable. "

"Great location for event we attended Staff were helpful and friendly Provided gluten free options at breakfast which was appreciated Room good size for the 3 of us Just needed a bit more focus on cleaning here and there as bedside tables were dirty and found some hair in my son's bed "

"Neither"

"Good experience"

"For a hotel of this standard, there were some letdown areas. Shower head wouldn’t stay up, air conditioning didn’t work properly, and while there were plenty of staff in the restaurant, the service was slow and lacking experience around what was/wasn’t offered at the hotel. "

"Great location for kids sporting events. Perfect location for a short, sharp trip"

"This hotel locates in a very nice neighborhood, bus stop and supermarket just steps away. Walk to the ferry terminal enjoying fantastic views on the way. Staff are very friendly. Bars and restaurant on the ground floor. Only not very convenient is sharing bathroom. But we managed well with it."