Urabain Hotels

"Spotless"

"Clean rooms, great buffet , great restaurant,plenty of parking "

"If you like unusual architecture stay here! "

"Great service"

"We found the evening meal excellent and very good value."

"Spotless clean, bar and food available as well as petrol station with shop. Place to exercise dogs and big car park. Close to main highway and staff all helpful and friendly. Excellent customer service approach with emails prior to visit asking if they can help you in any way and a welcome message in my room written on bathroom mirror. Real value for money experience and if I could give feedback on 2 things I would improve. Put a toilet brush in bathroom as we may need to attend to marks in the toilet before maid cleans room. It stops embarrassment and better for your staff. The bed mattress was not comfy for me as I have an aging skeleton and after a week of aching was glad to return to my own bed. I appreciate everyone has a preference about beds but it was adequate. Very impressed with the staff training and the whole experience so well done management for putting customers first, it was appreciated"

"for the price vg value for money, its quite hard to find, its tucked away, the prices f0or a beer and evening meal were half of what i expected, i would recommend using again Rooms are excellent and large"

"We booked this hostel more than a month ago and arrived around 8 PM after a one-hour drive from San Sebastián. The parking lot was closed, and when my husband walked to the door, he found it locked. He knocked, but no one answered. Suddenly, a guest from a nearby window informed us that the owner had gone out and that he was alone there (with no other guests). The guest suggested we call the numbers posted on the door. We called, but nobody answered. I immediately canceled our reservation through Hotels.com, and they informed me that a refund would be processed. We had to search for another place to stay at that late hour, which obviously meant we had to pay twice for accommodation. I think this kind of option shouldn’t be offered at all So choose another option"

"Nice quiet location just off the main N260, last stop just before Bilbao good restaurant and lovely surroundings. "