Search Villas in Upstate New York

"The room smelled like cigarette smoke and made everything I had smell like it as well "

"Not bad at all… construction going on so can’t say perfect. No real complaints though. They might want to look into a bit better ventilation in the bathrooms."

"Helpful staff, quick response to anything I needed, I had a last minute request due when I got there and it was granted and that I appreciate so much. It was my son’s birthday weekend and he enjoyed it so much. The waterpark was clean and amazing, I even enjoyed myself as well. They had a bar upstairs where no children could get too and that I appreciated. All in all I’m definitely booking another stay. Thank you for the hospitality!!"

"We paid extra to have a 'walk-in shower, only to find every room has the same. We are both in our 80s and there were no ground floor rooms available - ups two flights, and no elevator. The condition of the place is poor. Cheap materials and novice workmanship. Room was less than half the size shown in the photo. Vending machines only ion the foyer, took our money and gave no produce. Desk clerk claimed he could not help. NEVER AGAIN."

"The location is grand for the area and interstate access and the parking pleantiful. Breakfast buffet could be improved. When checking in no mention was done about the breakfast for week and weekends. No mention ofthe bar."

"Customer service is not good "

"Wonderful property. Gary manages the property beautifully. Extremely accommodating. Highly recommend."

"When we got there, they had no room available for us! We weren't the only ones, there were other very unhappy people in the lobby."

"Room had dirt on the floor mold in the shower and the blinds don’t close all the way, in the lobby there was blood on the wall and stains on the couches/chairs "