Business Hotels in Upstate New York, New York

"Room lock didn’t work. Bedsheet had hair on it. When we requested for a new room, we were given keys to another room but when we opened the door, there were already hotel guests inside the room. Just overall a disastrous experience. "

"The property offers a satisfactory baseline aligned with contemporary mid-range hospitality standards; however, several areas require optimization to meet current guest expectations. The breakfast offering requires enhancement, particularly through the inclusion of a broader selection of halal-certified items. Expanding both variety and nutritional balance would significantly improve the overall guest experience. Parking facilities were adequate in terms of capacity and accessibility; however, the addition of shaded or covered parking infrastructure would provide better vehicle protection and elevate the service standard. Guest rooms were well-maintained, demonstrating acceptable cleanliness and housekeeping quality. Staff interactions were professional and courteous, reflecting positively on service delivery. That said, the washroom facilities fall below modern comfort benchmarks. Upgrades are recommended, including the provision of essential personal care amenities such as shaving kits and improved fixture ergonomics. From a pricing perspective, the current rate of approximately USD 140 for a Queen Room appears misaligned with the existing amenity level and service scope. A more competitive and market-aligned pricing range would be closer to USD 70, unless further upgrades are implemented. "

"Dinner: We ordered mushroom pasta and the cauliflower soup. I took three bites of the pasta and couldnt eat it. It was terrible. The soup was too oily. We had a guest so we didn't want to complain"

"I didn’t ask for bar and I was dropped off"

"Very clean and aesthetically pleasing rooms. "

"This hotel is in need of some tlc. Outside the parking lot is full of potholes and the sidewalk is uneven, which is hard to navigate if you have any mobility issues. Staff were courteous. On the way to the room we saw empty alcohol cups littered on the floor and the ice machine was broken. I side the room- the toilet paper holder was broken, the space in the bathroom was TINY, and the shower has some dirty caulk. Plus the shower handle was very loose. WORST of all the ac/heater made an huge noise that woke us up over and over all night long. Over all I was not happy with this room and will not book again. "

"Room needed a deep clean. Wasn’t terrible but could tell they only do the basics each time new guests arrive. Staff was friendly and parking was nice. Not terrible for the price"

"Staff very friendly and location super close to the air port. Will def book again. "

"Very good"