"The name of this place should be Baker’s Cay FAMILY resort. While I totally understand this was not an adults only property, there were screaming kids everywhere. The biggest issue is no soundproofing in the rooms. We were woken in the middle of the night every night and early mornings by a crying baby. We told the front desk after the second night and they said they called our neighbors (why?) and said they didn’t have kids in their room, so make that make sense. They offered a credit- that helped marginally, but is pennies on the dollar compared to what we paid to be there. We checked in on a Wednesday and it was fairly quiet, but that changed the next day. Breakfast on Friday morning was insanity, the furthest thing from peaceful. We found some recluse from kids by the adults only pool (thank god for that), but the pump for the waterfall is so loud you can barely have a conversation.
The beaches and water are beautiful, the property is well kept and staff are friendly enough. Areas do get closed off for weddings frequently, so that was frustrating. All food and drink comes with a 20% gratuity added on to make it “convenient for you”. Food and drink are priced like they should be absolutely top notch quality, but I’m sad to say it just wasn’t. The cost of eating and drinking here is absolutely staggering and nothing we had was amazing, justifying the cost. Skip this place and spend more time in Key West. We’ll never recommend this place to anyone and will never be back."
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