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Crystal Creek Rainforest Retreat

Property class: 5 and above

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A coffee shop/cafe, a garden, and an arcade/game room are just a few of the amenities provided at Crystal Creek Rainforest Retreat. For some rest and relaxation, visit the 11 hot tubs. Free in-room WiFi is available to all guests, along with laundry facilities and a fireplace in the lobby.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

View all photos for Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy)

A modern, glass-enclosed cabin with a visible bathroom and a view of the surrounding forest.

Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy)

  • Garden view
  • 95 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Bungalow, 1 King Bed, Garden View (Glass Terrace Bungalow)

A modern room with a fireplace, a television, and a balcony with a view of lush greenery.

Premium Bungalow, 1 King Bed, Garden View (Glass Terrace Bungalow)

  • Garden view
  • 100 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Villa, 1 King Bed, Mountain View (Mountain Lodge)

A wooden deck with a pool, surrounded by lush greenery and a mountainous backdrop.

Luxury Villa, 1 King Bed, Mountain View (Mountain Lodge)

  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Villa, 1 King Bed, Pool View (Rainforest Lodge)

A modern hotel with a pool, outdoor seating, and a well-lit interior.

Luxury Villa, 1 King Bed, Pool View (Rainforest Lodge)

  • 175 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Cabin, 1 King Bed, Garden View (Creekside Spa)

A bedroom with a wooden bed, a large window, and a wood-burning stove.

Superior Cabin, 1 King Bed, Garden View (Creekside Spa)

  • Garden view
  • 90 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi
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About the neighborhood

Located in Upper Crystal Creek, Crystal Creek Rainforest Retreat is in the mountains and in a national park. Gondwana Rainforests of Australia and Mount Nullum Nature Reserve reflect the area's natural beauty and area attractions include Crystal Creek Miniatures and ISKCON New Govardhana. Traveling with kids? Consider Tweed Regional Aquatic Centre and Tweed Regional Gallery & Margaret Olley Art Centre. Take an opportunity to explore the area for outdoor excitement like mountain climbing. Visit our Upper Crystal Creek travel guide
View more Cottages in Upper Crystal Creek
Map
201 Booka Road, Upper Crystal Creek, NSW, 2484

What's nearby

  • A waterfall cascading down a rocky cliff surrounded by lush greenery.
    Springbrook National Park
    31 min drive - 25.9 km
  • Crystal Creek Miniatures
    17 min drive - 8.4 km
  • ISKCON New Govardhana
    27 min drive - 19.8 km
  • Tweed River Regional Art Gallery
    28 min drive - 22.1 km
  • Tropical Fruit World
    29 min drive - 21.3 km

Getting around

  • Varsity Lakes Station
    53 min drive
  • Coolangatta Airport (OOL)
    46 min drive

Restaurants

  • Springbrook Cafe
    56 min drive
  • The Fudge Shop Springbrook
    56 min drive
  • The Happy Apple Cafe
    16 min drive

About this property

Crystal Creek Rainforest Retreat

  • Luxury family-friendly cottage in the mountains
  • At Crystal Creek Rainforest Retreat, you can look forward to a coffee shop/cafe, a garden, and an arcade/game room. For some rest and relaxation, visit the 11 hot tubs. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a fireplace in the lobby.
  • Additional perks include:
    • 6 outdoor pools
    • Free self parking
    • Full breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge)
    • Express check-out, barbecue grills, and wedding services
  • Room features
  • All guestrooms at Crystal Creek Rainforest Retreat have thoughtful touches such as fireplaces and air conditioning, in addition to amenities like free WiFi and bathrobes.
  • More conveniences in all rooms include:
    • Bathrooms with jetted tubs and free toiletries
    • 138-cm TVs with digital channels and DVD players
    • Wardrobes/closets, eco-friendly cleaning products, and kitchens

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Property amenities

Pool/Spa

  • 11 hot tubs
  • 6 outdoor pools
  • Deep-tissue massages
  • Fenced pool
  • In-room massages

Internet

  • Available in the cottage: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily full breakfast available 8:00 AM to 1:00 PM for a fee: AUD 27.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Champagne service
  • Couples/private dining
  • Private picnics
  • Room service (limited hours)

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • 138-cm TV with digital channels
  • DVD player
  • Games
  • iPod dock
  • MP3 dock

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board
  • Limited-hour front desk
  • Meal delivery service
  • Proposal/romance packages
  • Wedding services

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Mountain biking
  • Table tennis
  • Wine tasting room
  • Mountain climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 13 units
  • Cleaning products are eco-friendly
  • Free bicycle rentals
  • Garden
  • Housekeeping (on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 7 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 27.5 per person
  • Airport shuttle fee: AUD 480 per vehicle (roundtrip, maximum occupancy 2)
  • Housekeeping fee: AUD 200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Property Registration Number PID-STRA-70015

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crystal Creek Rainforest Retreat have a pool?

Yes, this property has 6 outdoor pools.

Is Crystal Creek Rainforest Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crystal Creek Rainforest Retreat?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Crystal Creek Rainforest Retreat?

Check-out is at 10:00 AM.

Does Crystal Creek Rainforest Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AUD 480 per vehicle applies.

Where is Crystal Creek Rainforest Retreat located?

This family-friendly Upper Crystal Creek cottage is located in a national park, steps from Gondwana Rainforests of Australia, and within 9 mi (15 km) of Crystal Creek Miniatures and Jack Connolly & Johnny Brims Park. ISKCON New Govardhana and Tweed Regional Aquatic Centre are also within 12 mi (20 km).

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