Hotels with Swimming Pool in Universal City, San Antonio

"Excellent service all the way around. "

"Great as alway "

"My low rating has nothing to do with the cleanliness of the room or the property. My biggest stripe was that we paid $10 for parking for the duration of my stay. I was told by front desk that they started charging for parking because they have security now in the parking lot due to break-ins of vehicles. Two times that I returned from nightly festivities. I saw the security guard park in a van and one spot on his phone doing God knows what. Walking out Sunday morning after checkout I counted eight windows broken on eight different vehicles in the parking lot they were broken into what that tells me is the security was not doing his job. I’m sure the front desk heard an earful from all the people that were affected by the break-ins. I will probably choose to stay elsewhere due to the events of my stay."

"The staff was friendly. The rooms could use a little more TLC on cleanliness. "

"The staff was super accommodating specially the young lady working the front desk on Friday morning at around 2am she made it possible for me and my nephew to check in early specially since it was my mistake by not boking the hotel accordingly she made the impossible possible she went above and beyond which made our mini stay amazing! "

"Beautiful room, perfect location, friendly and helpful staff"

"Very poor service from all the staff and they gave my room away and did nothing to comp our frustration"

"Nice location moderately priced "

"Very noisy first night with people screaming and running in and out of rooms. On return second day found our room door left open. Hotel were apologetic but we left early and moved to another hotel."