Ultimo hotel rooms a the Metro Hospitality Group

"Centrally located, very helpful and friendly staff. Property needs some TLC, floor carpet in room had multiple stains"

"The place is lovely tidy clean lovely staff good food very helpful staff, and very close to everything."

"The staff is great and very helpful. Highly recommended !"

"Excellent location. Reception staff very helpful but lacked local information which would have been of help i.e short cuts to the piers. Clean all over the hotel but house keeping lacking in our room, i.e not clean the first day. Furing stay, cutlery and linen napkin and glass wasn't taken away to be cleaned until a day later."

"Clean, great location, beautiful inside, great staff. Sumi at the bar was helpful and gave us hot water for tea. She was lovely and so were all the other staff members ."

"Recent refurb so Clean tidy and convenient"

"Check in went normal but the staff didn't smile at all and gave me the impression not welcome. The room door was sag to the floor and made loud noise to close. The sink in the bathroom was cracked and chipped. And the room was a little small. On the bright side, the location of the hotel is superb. Close to train, bus...and across the street from the Queen Victoria Building (QVB). The hotel is pretty clean and eco friendly."

"Good location. Room was clean. Good staff overall. Air conditioning was good. Did not see any laundry facilities though did not need it for the short stay but will need more detail information on that in case of the future"

"I LIKE STAYING"