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"Hotel is ok for its price range. Good breakfast selections. Room quite tight. Bathroom is like one you'll find in a cruise ship. Really tiny. Front desk staff is awful. We're in our 70s. I asked if we could have extra pillows because we have a bit of discomfort when the pillows are not sufficiently elevated. The young lady at the front desk was hesitant. There is a young man, who was obviously more senior, was instructing her how to respond instead of just replying directly to me. She said the hotel only allowed one extra pillow per room. This is the first hotel that we have visited that declined this type of request. "

"Paradise Hotel Busan has an unbeatable location — right next to Haeundae Beach and the Busan Sea Life Aquarium, with convenient parking and a genuinely enjoyable bar. Those are real strengths. But for a property at this price tier, the room itself felt average, and the dining was a disappointment. We spent over 500,000 KRW on sushi that simply didn’t meet the standard you’d expect from a 5-star hotel. The pools were also noticeably overcrowded. The location does a lot of heavy lifting here — the hospitality experience needs to catch up."

"One night business stay. Prime spot on beach. Pretty fancy for the price. "

"The service at this hotel is exceptional — easily the best I’ve experienced. I had a migraine and asked about early check-in. They let me know the room would be ready by 2pm, and while I was waiting in the lobby, a staff member came to find me before 2pm to let me know I could check in, which I really appreciated. There is also a staff member in the lobby who greets guests and helped bring my luggage to the room while explaining the in-room services. I used the luggage storage service twice, and every staff member I encountered was consistently attentive and professional. Cleanliness was top notch. Everything in the room was well organized, including the information sheets. While the hotel itself isn’t particularly modern, it is very well maintained. You can tell they take pride in upkeep — even the public washrooms in the lobby were spotless. Overall, the level of care and service here really stands out. "

"Good"

"The room was great, very clean. Service was exceptional"

"Yes"

"Great room with walk in shower, bidet seat and long vanity bench. Shower is nice and hot with choice of shower heads. Shampoo etc nice quality. Good space in room with opening windows as well as air conditioner. Plenty of charging points. Long bench and plenty of space for bags. Breakfast very good with omelette station. Very close to subway station. Small super market very close. No restaurants very close but 15 minutes walk or quick uber ride away. "

"The room was nice and the bed very comfortable, a brilliant shower. The staff were really helpful, and the beach is just over the road from the hotel "