Hotels near Ugong Rock

"Staffs was great very helpful. Service was excellent. Rooms beautiful, clean and spacious. Definitely will be back here again. "

"We stayed dor 4 days and the whole stay was awesome! The food was great, the restaurant was by the sea so it was nice to see a great view. The staff were very helpful and nice. The airport shuttle service was great too!"

"Breakfast can be better"

"The room was always very clean, the staff very friendly, polite and helpful. The pool was amazing, warm water. The restaurant was excellent, food delicious and large buffet breakfast. The beach was not the best but they had a free shuttle to a very nice sand beach. Live nightly entertainment. Really enjoyed the stay. "

"Hotel staff are warm and very hospitable. Property is right on a beautiful beach. The general manager is friendly and very helpful with greeting us upon arrival and made very good recommendations on activities. They offer excellent experience in a beautiful location. I would stay there again."

"Great location and friendly staff. Rooms were a little outdated and could have done with some maintenance"

"The customer service is off the charts good. Great all around service. I’ll be back in may Thank you"

"The premises are beautiful and very well maintained. There are multiple pools and a kiddie playroom, which was especially convenient for me traveling with my young son. The journey from the airport to the hotel, however, was extremely challenging for me personally. The road leading to the resort is quite curvy and turbulent, and I experienced severe nausea and vomiting for several hours after arrival. It may be helpful for the hotel to inform guests in advance so those prone to motion sickness can prepare accordingly. I was grateful that the in-house nurse kindly provided medication free of charge. During our stay, I noticed that service operations appeared somewhat strained. Our room was not always cleaned unless we followed up with reception, and restaurant service was slow, with wait times often exceeding one hour per meal. The staff were polite and professional, but seemed overwhelmed by the volume of guests. This is important to consider, particularly when traveling with a hungry toddler. Additionally, there is no nearby convenience store, so guests are largely reliant on the hotel’s food service. On a very positive note, the breakfast buffet was excellent, generous, varied, and of high quality. Overall, the property itself is lovely, but service capacity and access logistics are factors future guests may wish to consider."

"It was so bad we didn’t stay. There was no reception, we had to hunt down someone who would show us a room. No WiFi, no hot water for the shower, and the shower was over the toilet- no separate area. We requested a refund and they refused. "