Hotels with Swimming Pool in Tweed, Ontario

"Both the common areas and room were clean, the hotel was quiet and staff were polite, professional and attentive. The free breakfast had a few hot choices and some cold. Nothing fancy, but it was okay and it was free. Trains do pass by the front of the hotel a few hundred feet away but not too often and as a relatively light sleeper, I only woke up once to them. Easily cured if you get a room on the other side of the hotel. Overall, a very good stay and I wouldn’t hesitate booking there again."

"The cleanliness of the property"

"Staff were excellent. They went above and beyond to help our group. "

"Very nice place. "

"Breakfast buffet was lovely. Only complaint is the ‘pull out couch’ was beyond hard. Only children could sleep on it "

"Likes-Proximity to Retail Therapy -walking distance to eating and entertainment -ample parking -pool and hot tub facilities with seating was welcomed -spacious, comfortable room with all the amenities -morning staff, including front desk and breakfast staff -breakfast buffet was fantastic, providing an assortment for all -hallways, decor and general design was pleasant Dislikes-we raised a concern as to the attention to detail on cleanliness in our room ( floor and windows) we were advised to place Make up Room sign on door and our issues would be looked after. -minimal work on windows, film was just smeared around -floor may have been swept but not washed -bed not made, soiled towels left and coffee table not wiped -mattress was well-used with an obvious dip on right sleeping side"

"We were shown into a room with terrible conditions. Everywhere was dusty and there was a terrible stench all over the place. There were several visible stains on the sheets, pillowcases and the mattress. When we informed the staff, it was like they're offended! They took us to another room upstairs. The jallway was dirty and stinky as well. The new room was in the exact same conditions. Dirty, dusty, stinky and visible stains all over the bed. We reached out to Expedia and they talked to the property management. There was nothing they could or would do! Our trip was ruined. We had to head back home since the property was totally unlivable. No refund nor any other compensation was provided. Not even a single word of apology... We were out $200+ FOR NOTHING. Terrible experience and awful service. Is this what hospitality industry has come to in this country?! I don't expect special consierge like a 5star hotel, but you can't even clean the room and offer clean bed sheets anymore?? "

"Could use b update "

"Pro’s - The room we stayed in was clean and bug free. There was lots of parking. The property backed on to the water. The staff (we only saw 2 workers) were moderately friendly. Con’s - property and rooms were very dated and not well maintained. A few things were broken (TV remote and juice machine). The first room we were shown had bugs in the window, both inside and in between the glass and the fireplace was not functioning. Breakfast was acceptable but not great. The building and property were not well maintained. There was no path down to the lake, it was uneven ground and grass with an abandoned “cottage” near the water. There were 3 levels, upper, ground and lower (below ground), think “back split”. The lower level felt like you were staying in someone’s basement. The phone for the room was unplugged, wrapped up and placed in a drawer. The building and grounds were not warm and inviting, they felt more institutional and cold. We stayed in a Best Western in Huntsville, with the same type of room, for almost the exact same price and the Best Western was so much better. We would not return here again."