"★★★★☆ A beautiful and relaxing stay with a few disappointments
We really enjoyed our stay at Rancho Río Perlas. The property is beautiful, peaceful, and full of charm. The gardens were lovely and well maintained, especially considering the rainy season. The pools were a highlight — particularly the hot pool, which was clean, relaxing, and enjoyable. Our room was excellent: spacious, comfortable, and a lovely place to stay.
There were a few areas where our expectations did not match the experience. From the website, we expected a restaurant, pool bars, and more extensive spa facilities. Although these areas exist and look attractive, the restaurant and bars were not operating during our stay, meaning we had to leave the property for lunch, dinner, drinks, and snacks. The spa appeared to be limited mainly to massages booked in advance.
The WiFi worked well around the grounds but was unreliable inside our room.
Breakfast was somewhat disappointing for a place presented as a spa and wellness destination. The Gallo Pinto was very good, but options such as store-bought muffins and bottled juice did not reflect the healthy image promoted online. The breakfast service could also have felt warmer and more welcoming.
Overall, Rancho Río Perlas is a beautiful property with great potential. We enjoyed our visit and would recommend it, but clearer communication about available services and some improvements to the food and hospitality would make it an exceptional experience."