Ambre & Epices Jungle Hotel & Spa

3.5 star property
Travelers can unwind in lush gardens with a massage or head to the rooftop terrace for stunning views at this peaceful La Veleta retreat

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Ambre & Epices Jungle Hotel & Spa offers a serene escape in La Veleta with two outdoor pools surrounded by gardens. Guests can enjoy the rooftop terrace, visit the coffee shop, or relax with a rejuvenating massage at the spa. The lobby serves fresh coffee throughout the day.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 302 for adults and MXN 302 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Ambre & Epices Jungle Hotel & Spa have a pool?

Yes, this property has 2 outdoor pools.

Is Ambre & Epices Jungle Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Ambre & Epices Jungle Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Ambre & Epices Jungle Hotel & Spa?

Check-out is at noon.

Where is Ambre & Epices Jungle Hotel & Spa located?

Located in La Veleta, this spa hotel is within 2 mi (3 km) of Holistika Art Walk, Hospital de Tulum, and Dos Aguas Park. Hunab Lifestyle Center and Jaguar Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

9.0

Cleanliness

7.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified

4/10 Poor

Doiminique

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A éviter tant qu'il ne sera pas achevé...

L'hôtel n'en est pas un : c'est une maison d'hôtes, déjà. L'adresse fournie par hotel.com n'est pas la bonne. 3h pour trouver cet hôtel avec un gps, la route qui y conduit est un chemin de caillou totalement dévasté. Contrairement à ce qui est indiqué sur hotel.com, il ne se situe pas du tout à proximité du site archéologique de Tulum. Le petit déjeuner est plus que léger. Ici encore contrairement aux indications d'hotel.com, l'hôtel ne dispose pas d'un SPA, sa piscine est un grand bassin pour idéal pour les poissons mais pas pour les humains. Par contre le cadre est magnifique et les chambres très agréablement décoré.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Noora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved our stay in this hotel. It is really beautiful and unique. Rooms are amazing. Hotel is new and it was little bit hard to found. But you can rent a bikes and drive around explore the city. Staff is also super nice!
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Stayed 14 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Stayed 9 nights in Dec 2019