"My first impression was good the out side was clean parking lot was good entering the lobby and family room was nice clean and tidy. I arrived about 5:30 pm young lady was at front desk took my ID and told her what kind of car I drovesigned the sheet gave her a 50$ cash deposit she said I would get back at check out signed for that. She gave me my room key asked if I got first floor which I asked for when made reservation she said no non were available . She told me I could use a luggage cart and use side door by elevator.
So I did only to find handle on that entrance was broken off . After trip back to front desk another employee open the door for me. .my room was nice size was clean and tidy had everything the said . The ice machines on first and second floor didn't work but the one on third for worked. Went to laundry it was clean.did a load dry did not long enough to dry a load.so it cost double to dry. Used the jacuzzi water was warm but the jetties did not work little diappointed.they had towels and place for used. Tv worked fine iron worked.cj out was fine they returned my deposit and on to next stop."
"From the pictures, this place looks clean and amazing. However the reality is this place is rundown with a fresh coat of paint over it. The mildew smell is everywhere and the bathroom seemed like it was about to rot through the floor. Yes the whole bathroom. Finding ice was a scavenger hunt. And the parking lot was covered with random screws, nails, and glass chunks."
"Did not stay at that hotel. I made reservations at the wrong Double Tree(DT). My family was at the other DT, they canceled my reservation but I did not receive my money back."
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