Kishu tetsudou Karuizawa hotel

Property class: 3

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Located close to Karuizawa Toy Kingdom, Kishu tetsudou Karuizawa hotel provides an indoor mineral hot spring (onsen), a garden, and laundry facilities. For some rest and relaxation, visit the 2 indoor hot springs. The on-site restaurant, symphony, offers breakfast, dinner, and garden views.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Condo, Smoking, Kitchen

A living room with a sofa, armchair, coffee table, and a TV. There is a window with curtains, a door, and a painting on the wall.

Family Condo, Smoking, Kitchen

  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Family Cottage, 1 Bedroom, Smoking, Kitchen

A compact kitchen with a dining area, a large window, and a view of the garden.

Family Cottage, 1 Bedroom, Smoking, Kitchen

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 62 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Family Condo, Smoking, Kitchen

A modern apartment with a wooden staircase, a dining area with pink chairs, and a kitchen with wooden cabinets.

Family Condo, Smoking, Kitchen

  • Garden view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons
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About the neighborhood

Located in Tsumagoi, Kishu tetsudou Karuizawa hotel is near theme parks and in the mountains. Karuizawa Toy Kingdom is a popular attraction and the area's natural beauty can be seen at Mount Asama and Shiraito Falls. Yamba Dam is another place to visit that comes recommended. Visit our Tsumagoi travel guide
Map
Kanbara Ookaishiko 1514, Agatsuma-gun, Tsumagoi, Gunma, 377-1404

What's nearby

  • A stone lantern with a traditional design, set against a rocky landscape with a building in the background.
    Onioshidashi Volcanic Park
    9 min drive - 4.6 km
  • A snowy outdoor scene with a pond and rocks.
    Joshin'etsu-kogen National Park
    9 min drive - 3.4 km
  • A person in a long coat and hat walking through a snow-covered park with bare trees.
    Karuizawa Snow Park
    19 min drive - 12.2 km
  • Karuizawa Toy Kingdom
    7 min drive - 3.0 km
  • Asama Volcano Museum
    9 min drive - 4.9 km

Getting around

  • Sakudaira Station
    31 min drive

Restaurants

  • 羽生田売店
    4 min drive
  • Asama Hutte
    4 min drive
  • 地粉そば処 みのり
    5 min drive
  • 牛乳屋
    18 min walk
  • 和食処 浅間
    5 min drive

About this property

Kishu tetsudou Karuizawa hotel

  • Hotel near Karuizawa Toy Kingdom
  • Located close to Shiraito Falls and Mount Asama, Kishu tetsudou Karuizawa hotel provides an indoor mineral hot spring (onsen), a garden, and laundry facilities. For some rest and relaxation, visit the 2 indoor hot springs. The on-site restaurant, symphony, offers breakfast, dinner, and garden views.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Continental breakfast (surcharge), a free area shuttle, and bike rentals
    • Hot springs on site, 4 outdoor tennis courts, and barbecue grills
  • Room features
  • All 72 rooms boast comforts such as separate sitting areas and separate dining areas, in addition to thoughtful touches like desk chairs and dining tables.
  • More amenities include:
    • Bathrooms with deep soaking tubs and toilets with electronic bidets
    • Wardrobes/closets, separate sitting areas, and separate dining areas

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Frequently asked questions

Is Kishu tetsudou Karuizawa hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Kishu tetsudou Karuizawa hotel?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Kishu tetsudou Karuizawa hotel?

Check-out is at 10 AM.

Where is Kishu tetsudou Karuizawa hotel located?

Situated in the mountains, this hotel is 2.1 mi (3.4 km) from Karuizawa Toy Kingdom and within 9 mi (15 km) of Mount Asama and Shiraito Falls. Yamba Dam is 15.4 mi (24.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kishu tetsudou Karuizawa hotel Reviews

7.0

Good

6.2

Cleanliness

7.4

Location

7.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 8 out of 66 reviews
Rating 8 - Good. 27 out of 66 reviews
Rating 6 - Okay. 20 out of 66 reviews
Rating 4 - Poor. 8 out of 66 reviews
Rating 2 - Terrible. 3 out of 66 reviews

Reviews

Verified review

8/10 Good

The entire grounds were very nice. As for the room, I felt it could be a little cleaner, but I think it's okay for the price.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Nice property! Not enough charging outlets. Restricted dining choices.
Stayed 1 night in May 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, room comfort

Not recommended

We checked in at 8pm and the attitude of the receptionist was rude. Also our reservation of the room cannot be provided per our request. We have no choice but to stay in separated rooms far from each others. The food was not good with very little choices in breakfast.
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
部屋はかび臭い匂いがしていた。 ホテルエントランスは別の姉妹ホテルの名前しかなく、フロントになかなかたどり着けなかった。 夕方時間のお風呂の湯の温度がぬるかった。 部屋自体は広かった。
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
年季の入った部屋で、入室した途端古びた臭いがした。ベッドの絨毯の汚れや、トイレと洗面所の床のカーペットが汚く、障子が破れていた。 ウェルカムのティーパックや歯磨きがないので、安い料金はうなずけます。 入室前の建屋の中はオシャレな雰囲気ですが、部屋の中はお金を掛けられないのか、リフォームしてないので、せっかく宿泊した方がリピートすることがなさそうで本当にもったいないと思いました。
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
宿泊者なのに温泉の入浴が有料(1回600円)には驚いた！ しかも1回600円なので、夜と朝入浴した場合は1,200円となる。 あと部屋内にコバエが多すぎる！
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
室内のトイレ、残念です。宿泊施設としてこれで良いのか、改善されることを望みます。
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
部屋の汚れ、カビ臭い匂いが気になった。
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Staff & service
古い建物ですが、広々としていて快適に過ごすことができました。スタッフさんの対応も良く、値段的にもリーズナブルでした。軽井沢の中心地からは少し離れていますが、車で来られる方には、さほど気にならない程度の距離でした。
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
温泉の画像がトップだったのに、別料金だった。テーブルが剥げて設備が老朽化してきている。清掃が行き届いていない。
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
子供が多いのでメゾネットタイプの部屋は広々していてとても良かったです。シャワーヘッドが壊れていたのを連絡したらすぐに交換してくれてスタッフの方の対応も凄く良かったです。 また機会があれば利用したいです。
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Staff & service
値段かんがえたら、最高かな。
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔に工夫してほしい

旧い施設で仕方ありませんが、 せめてシーツをきれいにして頂くとか...
Stayed 1 night in Nov 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
施設の清掃が行き届いていない
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
家族の多い我が家にはお部屋が広くよかったです。 エアコンをつけなくても快適に過ごせました。 フロントのある建物はペット連れの方が宿泊できるみたいで鳴き声と臭いが多少気になりました。 犬とか苦手な方は避けた方がいいかもしれません。
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
静かな別荘地にあるホテルで、朝の森の中の散歩が気持ちよかった。鳥や虫の鳴き声しか聞こえない静かな雰囲気に癒されました。 建物は若干古いですが、従業員さんの態度もとてもよく、共有スペースでも子供たちが遊べる玩具も置いてある、息子もよ転んでいました。
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
清掃は出来ていない。ソファーの下から綿ボコりと大きなくもの死がい。 建物に行くまでの道路のでこぼこや亀裂。 孫達が何度も転んだ。
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

リゾート環境は抜群。ファミリー向けの施設。

自然環境的には、緑あふれるリゾート内で、快適であった。部屋も広く、2階で、満足。 ただし、建物が古く、また室内(特に寝室)がややかび臭く、またトイレにウォシュレットは無かった。 当方の確認不足かもしれないが、寝巻き類も無く、子供を含めた人数の多いファミリー向けには良いが、夫婦二人には、ホテル棟の方が利用するには良いと思った。
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

リピートしたいお宿

感じの良い受付でした。 広くてゆっくり出来ました。 清潔ではありましたが　ベットが何と無く湿っぽく感じられたように思います。
Stayed 1 night in Oct 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
3Ｋの典型だった。汚い、臭い(部屋の匂い)、暗い。ネットは繋がらない。電話もない。
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The surrounding area is incredible in the fall with the leave turning.
Stayed 1 night in Oct 2020
Verified review

8/10 Good

Liked: Cleanliness, room comfort
一人旅での滞在でしたが、ゆったり過ごす事が出来ました。食事も美味しかったです。 初めてだったので、入口からホテルまでの経路がわかりにくく、迷ってしまいそうでした。もう少し、案内板が有ればと思いました。またお世話になりたいと思っています。 有り難うございました。
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Liked: Staff & service, room comfort

大自然の中でゆっくり過ごすホテル

コンドミニアムに泊まりました。 年代を感じる建物ですが、きれいに掃除してあります。キッチンはさっと料理するのに必要なものは揃っています。朝食の感染予防対策を、徹底しておりスタッフも感じよく、とても良いと思いました。静かで自然に囲まれて過ごせるホテルです。
Stayed 2 nights in Aug 2020
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

家族・グループにおすすめ！

軽井沢で友達家族とキャンプする予定が雨予報でドタキャンになってしまい、うちの家族だけ急遽こちらのホテルが予約出来たので利用しました。 コテージに1泊しましたが、正直古さは感じました。でも大浴場のお風呂もよかったし、朝ごはんも美味しかったので、ワイワイ楽しく過ごせれば細かいことは気にしない！という家族・グループでの利用にはおススメです。プールはコロナの影響で利用出来ませんでした。
Stayed 1 night in Aug 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

A bit mixed

Our stay was ok. It was our first time to stay there so we had no idea what to expect. The staff were very nice and courteous. Very helpful. The breakfast buffet was pretty nice. I was especially happy that our room didn’t smell like old cigarette smoke. the room was very spacious. And our beds and futons were good. But, The walls of our room looked like they hadn’t been cleaned for ages. And there was a lack of electrical wall sockets - none in the bedroom and just few in the living room. The toilet room was very small with the door going in, making it a bit of a tight fit on entry and exit (I’m not fat either).
Stayed 1 night in Aug 2020