Troy Hotels

"The air conditioning in the room was broken and the hotel was completely booked so they gave us a fan to help but the room temperature was still uncomfortably warm. The hotel manager was incredibly nice and helpful when we checked out but the night was very unpleasant. "

"Would definitely stay again. It was quiet and clean and staff was friendly"

"It was very comfortable and pleasant. Our fur baby was with us and he seemed to have a comfortable and restful stay, as well. In the morning, we enjoyed walking around the area near the hotel. Breakfast area was clean, and the food was well-prepared. "

"This is one of the nicer hotels in this price range. It is not a 5 star - our rating is based on comparable properties. We want to thank Latrice for her kindness and service as she went above and beyond to help us out. "

"Breakfast is top tier!! Best grits in the south. "

"The staff was extremely accommodating when we learned that the room we booked was no longer available. We truly appreciated their ability to swiftly get us into rooms that worked best for our family! "

"Room had a terrible smell like someone dumped an entire bottle of lavender febreeze in there. Got a headache from it in the middle of the night."

"It’s a beautiful property right in the heart of Charlottesville… easy access to campus and village restaurants and night life. It is a different feel not having a human to check in… no front desk… just a code and a room assignment."

"This hotel is in dire need of a facelift. The furniture in my room featured chairs with peeling leatherette and the lighting was low power. The worse was the staff. The gentleman who checked me in was nice and polite, and when I asked for a late check out, he said no problem and said I had to check out by 2pm. This was perfect. However at 8:30AM, the phone rings and this shrill woman says we must vacate by 1pm. First off, thanks for waking up the whole family at 8:30am. Second, it’s not our fault the first staff member gave us a late check out. If she had simply called at a DECENT TIME and politely explained everything, this would have been fine. She was rude and unprofessional. I am unsure why she is in the hospitality business. "