Verified
4/10 Poor
Marc
Jan 6, 2016
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel Puerto San Luis
3.0 star property
Escape to a lakeside haven where adventure meets relaxation. Savor international flavors or take a refreshing dip in the pool surrounded by lush greenery.
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Photo gallery for Hotel Puerto San Luis
Nestled by the lake, Hotel Puerto San Luis offers a tranquil retreat with free breakfast, an inviting garden, and exciting activities like sailing and horseback riding. Enjoy international cuisine at Beeka Restaurant or unwind with a drink at the bar while staying connected with in-room WiFi.
Reviews
5.85.8 out of 10
Popular amenities
- Pool
- Breakfast included
- Free WiFi
- Restaurant
- Business services
- Laundry
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Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Frequently asked questions
Does Hotel Puerto San Luis have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hotel Puerto San Luis pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Hotel Puerto San Luis?
Check-in begins at 2 PM.
What time is check-out at Hotel Puerto San Luis?
Check-out is at noon.
Does Hotel Puerto San Luis provide a shuttle to the airport?
Yes, there's an airport shuttle that runs at scheduled times.
Where is Hotel Puerto San Luis located?
This family-friendly Tronadora hotel is located on a lake, within a 15-minute walk of Lake Arenal and Tronadora Arena. Monteverde Frog Pond and Cerro Tovar are also within 9 mi (15 km).
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Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
8.6
Location
7.2
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 7 reviews
10 - Excellent
0
Rating 8 - Good. 2 out of 7 reviews
8 - Good
2
Rating 6 - Okay. 2 out of 7 reviews
6 - Okay
2
Rating 4 - Poor. 3 out of 7 reviews
4 - Poor
3
Rating 2 - Terrible. 0 out of 7 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
Fran
Sep 10, 2015
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet, pleasant area and employees very friendly and helpful. We enjoyed our visit. Louis was awesome and Gabby, in the restaurant off the pool area was very special.
Fran
Verified
6/10 Okay
James R.
Jul 17, 2015
Disliked: Staff & service, room comfort
NOT THAT OF STAY FOR THE PRICE....
ROOM WAS OK FOR A SHORT STAY... AND PRICED RIGHT....
James R.
Verified
4/10 Poor
Verified traveler
Apr 2, 2015
Liked: Staff & service
I did not know that the pool resturant/bar and grounds were open to the public. Very load with vulgar langugage at tha bar/r
Verified traveler
Verified
4/10 Poor
Arturo
Feb 11, 2015
Disliked: Staff & service, property conditions & facilities, room comfort
Comentarios del hotel
Al momento de llegada la recepcionista no se encontraba en la oficina por lo que tuvimos que solicitar la llave de la habitación en el bar del hotel. La habitación muy modesta, la puerta del clóset no cerraba bien, el bombillo exterior al frente de la habitación estaba quemado, además entre cada habitación hay un vidrio que separa las habitaciones, en nuestro caso estaba quebrado
Arturo
Verified
6/10 Okay
Jean-Claude
Feb 9, 2015
Liked: Cleanliness, staff & service, room comfort
Si vous aimez le calme et la nature...
Peu de clients ce qui faisait notre affaire; beaucoup de choses en réparations: voilier, pédalo, etc. Services de resto et bars pleins de bonne volonté mais sans formation professionnelle.
Rapport qualité-prix excellent.Excellent endroit pour se reposer dans une verdure à couper le souffle. Oiseaux très présents au lever et au coucher du soleil.
Jean-Claude
Verified
8/10 Good
Carita
Dec 3, 2014
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good sleep
Excellent directions. Comfortable beds. A good night sleep. Comfortable climate, not too hot. No Air conditioner needed.