Hotels near Trivandrum Secretariat

"A very nice place to stay with an excellent breakfast "

"Very good stay."

"Excellent staff in restaurant and housekeeping. Reception was unfortunately both snobbish and inefficient. They made my life uncomfortable and attempted to stop me leaving in case I used the minibar. Guests are not thieves."

"Nice breakfast. General ambience good and the pool was refreshing for a couple who were escaping from a miserably cold winter"

"Excellent hospitality - very accommodative staff- quiet rooms comfortable beds - breakfast buffet is good spread - some items ran out - less flies than other hotels and staff"

"Yes but need some sir freshener for fresh smell But otherwise everything perfect "

"Friendly staff. Spotless room, good size, nice breakfast"

"Clean room courtesy staff "

"Overall Impression While the general condition of the hotel is satisfactory and the staff were initially helpful, several serious lapses in hygiene, housekeeping, and data privacy protocols negatively impacted my stay. 1. Food Safety & Hygiene Concerns During a visit to the downstairs restaurant , I observed approximately 10 to 15 fruit flies resting on the handles of two trays containing sweets. Staff Response: I immediately brought this to the attention of two staff members on duty. Regrettably, no corrective action was taken, and the staff appeared indifferent to the issue. Impact: This lack of urgency is highly disappointing and raises significant concerns regarding hygiene and food safety standards. 2. Housekeeping & Amenities The room supplies provided were insufficient for a double occupancy. The quantity of items remained limited throughout the stay, which was inadequate to accommodate the needs of two guests. 3. Data Privacy & Documentation Policy Upon check-in, I raised several specific questions regarding the handling of my passport copy, yet the front desk team was unable to provide any information regarding your internal policies. Retention Plan: What is the hotel’s official policy for retaining guest identification? Access Control: Who within the organization has access to these copies? Disposal Protocol: When and how is this sensitive data destroyed? The fact that front-line staff are unaware of data protection procedures is a matter of serious concern"