Hotels near Trivandrum Secretariat

"Excellent stay here for 3 nights. Spacious room with all the things you need and a Beautiful view of the Arabian Sea from our balcony. Very relaxing surroundings and variety of different cuisines in the main restaurant . Great customer service. They brought a chocolate cake and candles to our room for my boyfriend’s birthday. Would return! "

"The staff have been beyond amazing, really clean Hotel great location to be able to get to plenty of venues around TRV. Highly recommend with the prices on offer at present. "

"Yes but need some sir freshener for fresh smell But otherwise everything perfect "

"This must be the nicest hotel in Trivandrum, because everything was perfect. It’s a beautiful hotel, everything is spotlessly clean and the staff are so attentive. It’s truly a hotel where the pictures match how beautiful the property actually is. We travelled from abroad and loved our stay. "

"Excellent "

"Everything was great"

"Friendly staff. Spotless room, good size, nice breakfast"

"Clean room courtesy staff "

"Overall Impression While the general condition of the hotel is satisfactory and the staff were initially helpful, several serious lapses in hygiene, housekeeping, and data privacy protocols negatively impacted my stay. 1. Food Safety & Hygiene Concerns During a visit to the downstairs restaurant , I observed approximately 10 to 15 fruit flies resting on the handles of two trays containing sweets. Staff Response: I immediately brought this to the attention of two staff members on duty. Regrettably, no corrective action was taken, and the staff appeared indifferent to the issue. Impact: This lack of urgency is highly disappointing and raises significant concerns regarding hygiene and food safety standards. 2. Housekeeping & Amenities The room supplies provided were insufficient for a double occupancy. The quantity of items remained limited throughout the stay, which was inadequate to accommodate the needs of two guests. 3. Data Privacy & Documentation Policy Upon check-in, I raised several specific questions regarding the handling of my passport copy, yet the front desk team was unable to provide any information regarding your internal policies. Retention Plan: What is the hotel’s official policy for retaining guest identification? Access Control: Who within the organization has access to these copies? Disposal Protocol: When and how is this sensitive data destroyed? The fact that front-line staff are unaware of data protection procedures is a matter of serious concern"