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Top Tri-Cities Hotel Reviews

Baymont by Wyndham Johnson City

8/10 Good

"Bed was very comfortable. Pool didn't look like it was used or cleaned often. Staff was on a call when I arrived & ignored me for several minutes to finish a personal call. There is construction going on, but I wasn't disturbed by it."

Holiday Inn by IHG

2/10 Terrible

"This has been by far the worst experience I’ve ever experienced. They charged $100 for an incidental fee at check in, which they have not released back to me. I travel for work and stayed alone. I have tried numerous times to get someone on the phone to find out why they are not refunding my money and they put me hold and outright hang up on me. Very poor customer service and management. All together bad for business. I took photos as I do in every hotel I stay in just in case this happens."

Fairfield Inn & Suites Bristol

8/10 Good

"My husband and daughter spent the night here. They had a brief, but comfortable stay. Two recommendations: 1) Somehow they wound up in the hearing impaired room. The shower curtain did not reach to the floor, and it was very difficult to keep the water from getting out onto the floor in the bathroom during a shower. Finding a longer shower curtain or another method to contain the water would be suggested. 2) Also, the kitchen staff was very helpful with my daughter’s dietary needs, because she is gluten-free. There were some options offered to her, which was terrific! One downside is that flour is apparently added to the scrambled eggs as a thickener. I am not sure if this was clearly labeled (or not). Using ZERO flour, or switching to a gluten-free flour, would be an easy swap that would accommodate EVERYONE. Ending on a high note, the coffee was excellent, so they were grateful for that blessing!"

Super 8 by Wyndham Johnson City

6/10 Okay

"Staff was very friendly. Room matched the price point, as the room looked rough, shower/tub was sketchy, shower curtain rod mounts had been pulled from the walls and gently replaced. Continental breakfast was set up next to the laundry equipment and included only coffee, juice, yogurt, and a waffle maker. Beds appeared clean and were comfortable."

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