"The staff was outstanding—friendly, professional, and helpful. The room was spacious and clean, with everything we needed. The location is fantastic.
I would have given it five stars, but the breakfast was below average. It could have offered a little more choice, and the staff could have been more attentive when items ran out."
"I haven't stayed in this hotel since 2012 and I must say its an incredible property in the perfect setting. However, on the first night we witnessed the restaurant staff have an absolute meltdown, it was embarrassing for all involved. The GM apologised and after that day everything was reasonably normal, however, there was an issue, and we never went back in the evenings. The main restaurant (Oseleta) on the other hand was truly exceptional, which is why it now has a Michelin star... The food...
"Beautiful hotel in the town of Riva del Garda. The rooftop deck is comfortable and has amazing views of the scenery. Staff was helpful and attentive to our needs."
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