Located close to Maritime Museum of Townsville and Cultural Centre Townsville, Oaks Townsville Hotel provides an arcade/game room, dry cleaning/laundry services, and a gym. The on-site restaurant offers lunch and dinner. Free in-room WiFi and a bar are available to all guests.
Located near the beach, Oaks Townsville Hotel is in South Townsville, a neighborhood in Townsville. The area's natural beauty can be seen at Castle Hill and Queens Gardens, while Maritime Museum of Townsville and Perc Tucker Regional Gallery are cultural highlights. Check out an event or a game at Reid Park Street Circuit, and consider making time for Cultural Centre Townsville, a top attraction not to be missed. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with skydiving. Visit our Townsville travel guide
Located close to Maritime Museum of Townsville and Cultural Centre Townsville, Oaks Townsville Hotel provides an arcade/game room, dry cleaning/laundry services, and a gym. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
You'll also find perks like:
An outdoor pool
Free self parking
Smoke-free premises, luggage storage, and tour/ticket assistance
An elevator and 1 meeting room
Guest reviews give top marks for the helpful staff
Room features
All 104 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi.
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Kitchenette
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Microwave
Refrigerator
Stovetop
Dining
A restaurant
Bedrooms
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
DVD player
TV with cable channels
Outdoor areas
Balcony
Laundry
Dry cleaning/laundry service
Laundry detergent
Laundry facilities
Washer/dryer
Work spaces
Desk
Meeting room
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Smoking not allowed
Services and conveniences
Daily housekeeping
Iron/ironing board
Limited-hour front desk
Luggage storage
Phone
Tour and ticket assistance
Things to do
Arcade/game room
Gym
Boat tours nearby
Golfing nearby
Kayaking nearby
Sailing nearby
Scuba diving nearby
Skydiving nearby
Snorkeling nearby
Water skiing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
104 units
11 floors
Built in 2008
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cribs (infant beds) are available for AUD 20.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 100 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: AUD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property class
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Frequently asked questions
Does Oaks Townsville Hotel have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Oaks Townsville Hotel?
As of Sep 28, 2026, prices found for a 1-night stay for 2 adults at Oaks Townsville Hotel on Sep 29, 2026 start from P8,293, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Oaks Townsville Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Oaks Townsville Hotel?
Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.
What time is check-out at Oaks Townsville Hotel?
Check-out is at 10 AM.
Where is Oaks Townsville Hotel located?
Located in South Townsville, this luxury aparthotel is within a 15-minute walk of Maritime Museum of Townsville and Perc Tucker Regional Gallery. Museum of Tropical Queensland and Cultural Centre Townsville are also within 1 mi (2 km). Townsville Station is 30 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Oaks Townsville Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Every single time I stayed there its being a beautiful memory. Though I felt the price a bit high.
Will definitely keep staying there.,
Thank you so very much for the beautiful stay.
Thanks again. The staff is so wonderful too.
Thank you staff.
Stayed 2 nights in Apr 2026
Verified review
8/10 Good
Darren
Nov 26, 2025
Liked: Cleanliness, room comfort, communication
Wonderful spacious room, great view and easy access to city, restaurants and shopping centre.
Liked: Cleanliness, amenities, property conditions & facilities, communication
As always great stay. Clean room. Great staff.
Stayed 1 night in Dec 2025
Verified review
10/10 Excellent
luke
Dec 9, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clran and inviting, reception staff were warm and welcoming upon arrival and were happy to assist with any inquiries i had during my stay.
Stayed 2 nights in Dec 2025
Verified review
10/10 Excellent
Kirsten
Apr 29, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable, Quite and great location
Stayed 1 night in Apr 2025
Verified review
10/10 Excellent
Jessica
Sep 29, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and comfortable, allocated top level - wonderful views, friendly and helpful reception staff
Stayed 1 night in Sep 2025
Verified review
6/10 Okay
Matthew
Sep 2, 2025
Liked: Cleanliness, property conditions & facilities, communication
Check in staff very welcoming
Stayed 1 night in Aug 2025
Verified review
8/10 Good
Darren
Nov 29, 2025
Liked: Cleanliness, amenities, communication
Very comfortable and spacious room. Quiet away from the hustle of main restaurants and shops, but a short 5 to 10 minute walk to them. Nice pool and great service.
Stayed 1 night in Nov 2025
Verified review
8/10 Good
Michael
Oct 9, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is well positioned and quiet. Rooms are spacious enough for two and have everything we needed. Staff were friendly and helpful. There’s plenty of dining options nearby. We’d stay here again.
Stayed 2 nights in Oct 2025
Verified review
10/10 Excellent
Darren
Jun 20, 2024
Very comfortable and walkable distance to restaurants and shops!
Stayed 2 nights in Jun 2024
Verified review
10/10 Excellent
David
Aug 23, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Hreat locatiom, friendly staff
Stayed 10 nights in Jul 2023
Verified review
10/10 Excellent
Paul
Dec 1, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location near lots of great restaurants and an easy walk to the city and Country Bank Stadium
Stayed 2 nights in Nov 2024
Verified review
10/10 Excellent
Linda
May 24, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff , well appointed units
Stayed 2 nights in May 2025
Verified review
10/10 Excellent
Kara
Sep 21, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The deluxe rooms were very pleasing for our accommodation
Stayed 1 night in Sep 2024
Verified review
10/10 Excellent
Emma
Jan 11, 2026
Liked: Cleanliness, room comfort, communication
Great apartment that had everything we needed. Comfortable bed. Adequate cooking facilities for simple meals. There was also a dishwasher, washing machine and tumble dryer which we really appreciated! Unfortunately it rained for most of our stay so we couldn’t use the pool but the gym was good. We are really thankful to the reception staff who made sure we didn’t miss our bus when we left. We would definitely stay again!
Stayed 2 nights in Jan 2026
Verified review
10/10 Excellent
Grant
Aug 6, 2024
Liked: Cleanliness, property conditions & facilities, communication
When staying in Townsville I always try to stay here. Just like and the staff are friendly as well.
Stayed 1 night in Aug 2024
Verified review
10/10 Excellent
Kerrie
May 5, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to the stadium and restaurants all walkable.
Stayed 1 night in May 2024
Verified review
10/10 Excellent
Adam
Mar 10, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, close to shops and eats. Clean modern rooms.
Overall, my stay at Oaks Townsville was a wonderful experience. The hotel itself was excellent in every way — the rooms, the facilities, the cleanliness, and the general atmosphere were all top-notch. I truly have no complaints about the hotel itself.
However, my experience took a turn during dinner last night. One of the waiters (wearing a blue and white coloured shirt) was noticeably condescending in his manner and seemed to make little effort to be kind or courteous to guests. It was disappointing, especially after such a great stay up to that point.
Stayed 1 night in Apr 2026
Verified review
8/10 Good
Barbara
Jun 28, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Hotel attached. Close dining options.
Stayed 4 nights in Jun 2024
Verified review
8/10 Good
Susan
Sep 14, 2025
Liked: Amenities, property conditions & facilities, communication
Comfortable friendly
Stayed 1 night in Sep 2025
Verified review
8/10 Good
Suzanne
Sep 22, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Pool definitely was lacking in atmosphere, was just tucked in a corner. Quiet but no atmosphere. Facilities in the room great and staff very obliging. It was a great place to stay and the hotel below a bonus. Location great. Enjoyed our 7 night stay.