Located close to Place du Capitole and Museum of the Augustins, Mama Shelter Toulouse provides a rooftop terrace, dry cleaning/laundry services, and 2 bars. In addition to a restaurant, guests can connect to free in-room WiFi.
Located in Toulouse City-Centre, a neighborhood in Toulouse, Mama Shelter Toulouse is in the entertainment district. Museum of the Augustins and Museum of Toulouse are cultural highlights, and some of the area's notable landmarks include Basilica of Saint-Sernin and Saint Etienne Cathedrale. Don't miss out on a visit to Jardin des Plantes. Visit our Toulouse travel guide
Located close to Museum of the Augustins and Saint Etienne Cathedrale, Mama Shelter Toulouse provides a rooftop terrace, dry cleaning/laundry services, and 2 bars. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks include:
Buffet breakfast (surcharge), an elevator, and luggage storage
Smoke-free premises, secured bicycle storage, and a banquet hall
Multilingual staff, 4 meeting rooms, and a 24-hour front desk
Guest reviews speak highly of the helpful staff
Room features
All 120 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
More conveniences in all rooms include:
Bathrooms with rainfall showers and free toiletries
43-inch TVs with cable channels
Wardrobes/closets, mini fridges, and heating
Awards and affiliations
Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 for adults and EUR 10 for children
2 bars/lounges
A restaurant
Things to do
Bicycle storage
Family friendly
Mini-fridge
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Turndown service
Business services
4 meeting rooms
Outdoors
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Stair-free path to entrance
Thin carpet in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Banquet hall
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Non-plastic coffee stirrers available
Non-plastic drinking straws available
Reusable cups
Reusable tableware
Smoking not allowed
Room amenities
Bedroom
Pillowtop mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
43-inch TV with cable channels
Food and drink
Champagne service
Free bottled water
Mini-fridge
More
Air conditioning (climate-controlled)
Desk
Desk chair
Heating (climate-controlled)
Iron/ironing board on request
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
5 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
Late check-out fee: EUR 30 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property class
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Frequently asked questions
Is Mama Shelter Toulouse pet-friendly?
Yes, this property allows pets (limit 5 total).
How much does it cost to stay at Mama Shelter Toulouse?
As of Aug 20, 2026, prices found for a 1-night stay for 2 adults at Mama Shelter Toulouse on Aug 30, 2026 start from P6,373, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This hotel doesn't offer parking.
What time is check-in at Mama Shelter Toulouse?
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.
What time is check-out at Mama Shelter Toulouse?
Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).
Where is Mama Shelter Toulouse located?
Located in Toulouse City-Centre, this hotel is within a 10-minute walk of Place du Capitole, Saint Etienne Cathedrale, and Museum of the Augustins. Basilica of Saint-Sernin and Church of the Jacobins are also within 15 minutes. Jean-Jaurès Metro Station is only a 2-minute walk and Capitole Station is 6 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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