Pet friendly Hotels in Tonnara di Bonagia, Valderice

"Beautiful views and nice property"

"My friend and I stayed at this hotel. We arrived on Sunday morning. We have friendly shuttle driver drop us off at the apartment and we were told receptionist won't be arriving until an hour. He suggested to go have breakfast which we did. Two hrs later we came back to the apartment tried to check-in. We saw a fews guys then they left. We approached receptionist, who seem confused and unfriendly look at us and I have to initiate about checking-in. He said apartment was not cleaned yet, but will be later. He hands us key and said come back after cleaning done and he will text and let us know. He explained apartment will be cleaned daily and towels will replace on 3rd day. Three hrs later we got text we can moved into room. It was not what we see on hotel.com advertisement. It was not as clean, bed was not made. There were no blankets or pillows. We have to look around for pillows and blankets that were placed in dresser and armoire. So we have to make our own bed. We used the same towel the whole week There were no towels replacement. Not as clean or sanitize. Each day they only come and pickup trash. No cleaning and no cleaned towels that was promised. Time to leave apartment for our flight on last day. We were told we need to pay 25 Euro while contracts said free shuttle from and to Airport. It was free from airport, but we have to pay going back to airport. It was misleading. I would not recommend this apartment. Very bad service."

"The pool is wonderful, with a beautiful view and access to a small private beach, which is small but very charming. Breakfast is varied and good. The hotel has great potential due to its location and structure. However, it lacks management and attention to detail. Upon arrival, we entered through a large gate leading to a courtyard with several doors, but there were no signs indicating where the reception or parking was located, nor were there staff available to welcome or guide guests. Signage inside the hotel is also poor, and even finding the main restaurant was difficult. The service is very basic, with no warmth or friendliness, which does not match the standards expected of a resort. Our room was on the second floor, accessible only by a narrow and steep external staircase, which was very inconvenient with heavy luggage. At the pool, although the area is pleasant, there were no towels available, and we had to walk all the way to the reception, which was far away, to get them. On one morning, the music was excessively loud and not appropriate for a relaxing atmosphere. In addition, the pool bathrooms had plastic structures, including the walls, which felt makeshift and not up to resort standards. Overall, this hotel has great potential, but it clearly lacks professional management and attention to detail to truly match the level expected of a resort."

"Wonderful property, and wonderful pool"

"Amazing hidden gem with great proximity to beaches, lovely breakfast, and sweet accommodating staff. "