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"Overall the staff were very helpful and attentive. The Jacuzzi was good steam room and sauna. However the swimming pool was quite dirty around the edges and put us off from swimming in it. We couldn't get hold of the reception as there was no phone in the room and we couldn't turn the volume of the TV up slightly. Other than that it was okay stay "

"The rooms are spacious but very old. The restaurant was okay for food quality for the price, but not clean. The amenities are good. "

"Hotel has big carpark.room quite spacious . Down side bathroom toilet right by bathroom door. Need to ensure hot choc and coffees, milk is enough for room. Polite staff. Bteakfast N/A Pool didnt use."

"Nice hotel and lovely staff. We had a nice big room with a partial view of the sea which was nice. Loved the old style 120 year old lift and the character and mellowness of the hotel. Reception were lovely and helpful especially the young boy and blonde girl. Our biggest disappointment was Eastbourne itself, having never been before I thought there would be more going on along the front but it is dead. It's a pity because the promenade in front of the hotels is really nice."

"Clean and comfortable. "

"Brilliant place ! Great staff and an amazing breakfast. "

"Everything was great about our stay. The room 117 was lovely. Big bright and lovely sea views."

"Very good stay, food was excellent and staff very helpful, facilities also very good."

"we always love staying at the mermaid Inn Gorgeous old quirky beautiful place with lovely staff "