Hotels near Three Pools Cove Of The Heart

"I stayed in a small villa which only had 5 minutes of hot water before the water turned cold. Maintenance came to fix the problem, but never fixed it; even though the front desk insisted that maintenance confirmed that the issue was fixed. The hot water heater was turned to maximum but it did not fix the problem. The staff offered to move my room, but they would only move 1 of the 3 rooms which was not possible for us due to medical issues with one of the family members. I had to figure out a way to shower with continuously turning the water on and off, to wash and rinse, so I would not run out of hot water. It was very inconvenient. Also, if renting a villa please know that there are MANY stairs to climb to get to the main hotel. So if you are elderly or have any type of disability or injury, the villas are not an option for you. Although the can send a golf cart for you, it is inconvenient and not way to get into. I also felt disrespected by the front desk staff because when I voiced my concerns to them, they began speaking to each other in Italian instead of continuing to speak in English. "

"Spacious King bed even it’s written as double. Location is great as well."

"The property was centrally located "

"It was a last minute booking and the stay was exceptional. Rooms were lovely, staff excellent, beautiful pool, parking easy and the restaurant meals wonderful. The pizza is exceptional!"

"Family run and very friendly and helpful with check in and storing luggage after check out. The room was very clean and breakfast was also delicious! Only complaint is that the shower didn't drain properly and the hot water was a bit intermittent, but this is a minor issue. Lovely property and would definitely stay here again! Highly recommend"

"Be under no dellusions, at very best a 2-star hotel. Currently undergoing major renovation with severe disruption & noise. Some rooms renovated, many ongoing & others in bad repair, decades out of date. Initially given a South facing refurbished room, but no air condtioning. Apparently council prevent its use until May/June (but not outlined in hotel adverts). Room was an absolute oven day & night, plus unbearable construction & traffic noise with windows open & imposible to sleep. Complained about this & medical issues over next 2-days. No result until I then threw a tantrum at lobby. Manager wouldn't admit to being manager & ran off. Eventually 30mins later a part time staff member issued a North facing older room in poor repair. Much cooler, but no electrics. Complained, but elecs not repaired until following day at 1130pm, post further complaints. Problem was shorted out hairdryer & trip switches, all needing replaced. Bathroom also in bad repair (extractor not working & toliet seat loose & broken). Electric kept going off at times & needed electricians to attend/reset. Room cooler, but very poor decor. Self serve breakfast on 14th floor very basic & guests chased away at 10am, because they want to clear/clean room by 10am (despite breakfast being 7-10am). Noise & disruption of many student parties also totally unbearable, staff unhelpful, rooms/facilities a disaster, pool was closed & food poor. The worst hotel I have ever stayed in. Totally avoid this torturious hotel!"

"The resort was lovely, Ccean and th staff was hospitable. My only critisam was the pool was not avaiable as it was under renovation."

"Spectacular. Exquisite. Not enough positive things I could say about our stay here. The accommodation is lovely, staff are incredibly helpful and friendly, grounds with 2km of orchard hiking are just gorgeous... And the restaurant is superb. If you visit Sicily, this is where you must go. Thank you Villa Cefala!"

"The room was clean and the staff were friendly. The buildings are quite old, and the location is far from other facilities. It feels more like a small family resort, with not much to do if you’re a younger traveler looking for activities"